Assistant General Manager

The Post Oak; Katy (TX); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Extensive training program

Employee discounts on dining, retail,

Monthly discretionary bonus potential

Multiple health benefit plans

Dental, vision, life, disability, 401k

Job summary

The Post Oak is seeking a seasoned General Manager to lead operations at our high-volume dining venue in Katy, TX. You will oversee front-of-house and back-of-house teams, uphold service standards, train and develop staff, and drive guest satisfaction while optimizing costs.

The ideal candidate brings extensive senior management experience in upscale dining, a strong financial acumen, and a proven record of delivering exceptional guest experiences.

Qualifications

• At least 2+ years of senior level management experience in a full-service, high-volume dining establishment.

Responsibilities

• Adhere to company standards and service levels to increase sales and minimize costs across food, beverage, supply, utility, and labor costs.
• Assist the General Manager with financial (invoices, reporting) and payroll-related administrative duties.
• Maintain professional restaurant image including cleanliness and appearance standards.
• Ensure positive guest service; investigate and respond to complaints to win back guests.
• Manage shifts, scheduling, planning, and maintain high quality of food prep and service.
• Provide direction to employees, set performance expectations, and conduct reviews.

Skills

Front of house knowledge

Interpersonal skills

Conflict resolution

Leadership

Job description

Overview

Benefits

• Extensive and well-rounded training program
• Continued career development and growth opportunities
• Generous employee discounts on dining, retail, amusements, and hotels
• Multiple health benefit plans to suit your needs
• Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
• Paid time off
• Monthly discretionary bonus potential

Responsibilities

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
• Assist the General Manager in ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
• Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
• Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service
• Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews

Qualifications

• At least 2+ yearsof senior level management experience in a full-service, high-volume dining establishment

• Extensive front of house knowledge; Advanced knowledge of financial aspects
• Strong interpersonal and conflict resolution skills
• Stable and progressive work history; Strong work ethic

EOE

Pay Range

USD $75,000.00 - USD $85,000.00 /Yr.