Senior Service Manager

Saltgrass Steak House; Liberty (MO); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Training program

Career development

Employee discounts

Health plans

Dental & Vision

Life & Disability

Flexible Spending

401(k)

Paid time off

Bonus potential

Job summary

Saltgrass Steak House in Liberty, MO is seeking a proactive Restaurant General Manager to lead daily operations, ensure guest satisfaction, and manage costs and schedules. You will oversee front-of-house excellence, financial reporting, and staff development while upholding brand standards and delivering high-quality dining experiences.

The role demands strong leadership and a focus on training and retention of a high-volume team.

Qualifications

• At least 2+ years of senior level management experience in a full-service, high-volume dining establishment.
• Strong front-of-house knowledge and financial acumen.

Responsibilities

• Adhere to company standards to increase sales and minimize costs.
• Assist GM with financial reporting and payroll administration.
• Maintain professional restaurant image and guest service standards.
• Manage shifts, scheduling, and daily operations.
• Provide direction, feedback, and performance reviews to staff.

Skills

Senior management

Front of house

Financial oversight

Interpersonal skills

Job description

• Extensive and well-rounded training program
• Continued career development and growth opportunities
• Generous employee discounts on dining, retail, amusements, and hotels
• Multiple health benefit plans to suit your needs
• Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
• Paid time off
• Monthly discretionary bonus potential

Benefits

• Extensive and well-rounded training program
• Continued career development and growth opportunities
• Generous employee discounts on dining, retail, amusements, and hotels
• Multiple health benefit plans to suit your needs
• Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
• Paid time off
• Monthly discretionary bonus potential

Overview

• Extensive and well-rounded training program
• Continued career development and growth opportunities
• Generous employee discounts on dining, retail, amusements, and hotels
• Multiple health benefit plans to suit your needs
• Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
• Paid time off
• Monthly discretionary bonus potential

Responsibilities

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
• Assist the General Manager in ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
• Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
• Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service
• Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews

Qualifications

• At least 2+ years of senior level management experience in a full-service, high-volume dining establishment
• Extensive front of house knowledge; Advanced knowledge of financial aspects
• Strong interpersonal and conflict resolution skills
• Stable and progressive work history; Strong work ethic

EOE

Pay Range

USD $70,000.00 - USD $80,000.00 /Yr.