Assistant General Manager

Noi-Hawaii-LL; Honolulu (HI); On-site; USD 30,000 - 33,000; Part time

Benefits offered by this job

Employee meal discounts

Employee discounts at corporate’srest

Uniforms

Professional training

Paid sick leave

Work life balance

Job summary

Bai Tong Group is hiring an Assistant General Manager (AGM) to work closely with the General Manager and team in Honolulu. You will support cost and labor management, recruitment, training, and ensure adherence to company policies while delivering exceptional guest service.

The role requires dependable leadership, coaching, and a focus on creating a memorable dining experience for guests in a fast-paced environment. Part-time position with employee discounts and training benefits.

Qualifications

• Minimum 2 years' experience as Assistant Restaurant Manager.
• Proven ability to manage staff and operations in a high-volume environment.
• Strong organizational and coaching skills.
• Proficiency with cash handling, budgeting, and cost control.

Responsibilities

• Supervise staff, interview and onboard employees, and ensure proper documentation.
• Maintain high service standards and handle busy service periods with composure.
• Collaborate with GM on labor, cost, and inventory management.
• Oversee front-of-house scheduling, training, and uniform compliance.
• Enforce safety and sanitation policies and responsible alcohol service.

Skills

Staff management

Team collaboration

Multi-tasking

Punctuality & reliability

Tools

Resy

Toast POS

7-Shifts

Job description

We are Bai Tong group representing Noi Thai Cuisine and Bai Tong Thai Restaurant. We are in 6 Washington state locations, and we also have out-of-state locations in Bend, OR and Honolulu, HI. We are currently hiring for the following position:

Assistant General Manager (AGM)

Become part of our team, where serving THE BEST THAI CUISINE in an elegant, authentic atmosphere is our passion! We seek the best talent, promote employee training and development, and recognize our employees for their contributions. The commitment and passion of our staff is the reason that we are the best Thai restaurant! If you have the dedication and drive to provide superior guest service and experiences to our guests, grow your career with us and become a member of Bai Tong family!

We embrace diversity. We are committed to celebrating and to fostering a diverse working community that reflects the vibrant communities we are a part of. We also offer a career growth within the company!

$22-24/hour starting

Part-Time Position

• Employee meal discounts
• Employee discounts at our corporate’s restaurants and stores
• Uniforms
• Professional training
• Paid sick leave
• Work life balance

Additional Perks for Full-time Position

• Vacation
• Medical, Dental, and Vision Insurance available

Job Summary:

The Assistant General Manager (AGM) will work closely with the General Manager and the entire team to create and maintain a profitable and high-quality restaurant environment. The AGM is responsible for supporting cost management, labor management, recruiting, training, and ensuring compliance with company policies. This role requires dependability, self-reliance, excellent guest hospitality, and effective coaching skills. The AGM must possess strong organizational and prioritization skills and maintain a focused, team-oriented attitude to ensure memorable experiences for all guests.

Essential Duties and Responsibilities:

Staff Management:

• Teach, motivate, coach, and discipline staff while earning their respect.
• Handle interviewing, hiring, warning, counseling, and firing employees, ensuring proper documentation and discussions with the General Manager.

Operational Excellence:

• Maintain composure and finesse under stress and high-volume situations.
• Uphold company standards and expectations.
• Address issues of discrimination or harassment according to policy, contacting the General Manager immediately when necessary.
• Promote a respectful and intimidation-free workplace.

Sales and Cost Management:

• Drive sales by collaborating with the General Manager, Managers, and team members.
• Proficiently understand the P&L and help control all costs.
• Assist in ordering and inventory management.

Front of House Management:

• Manage schedules, training, and onboarding of new employees.
• Ensure uniform standards are maintained across departments.
• Maintain overall organization and cleanliness of the restaurant.

Compliance and Safety:

• Enforce safety and sanitary practices and ensure regulatory compliance for the kitchen area.
• Ensure responsible alcohol service in accordance with the law.
• Ensure all security measures are in place.

Administrative Duties:

Pay and review invoices:

• Maintain employee files with up-to-date documentation as required by state law.

Supervision Received:

• This position reports directly to the General Manager.

Uniform Standards:

• The Assistant General Manager must always present a professional appearance, with specific details discussed during hiring.

Qualifications and Skills:

• Minimum 2 years' experience as Assistant Restaurant Manager.
• Positive, team-first attitude.
• Efficient task management.
• Punctuality and reliability.
• Ability to follow multi-step instructions and adapt to changing situations.
• Proficiency in mathematical computations for cash handling and bank deposits.
• Understanding of P&Ls, budgeting, and cost control.
• Completion of required training and compliance with local and state regulations for food and alcohol service.
• Experience with Resy, Toast POS, and 7-Shifts scheduling system is a plus.

Certificates, Licenses, Registrations:

• Must acquire and maintain any required licenses, certificates, or permits.
• Completion of orientation and training program under General Manager supervision is required.

Physical Demands:

• The role requires standing, walking, using hands and fingers, and talking or hearing.
• Specific vision abilities include close vision, peripheral vision, depth perception, and the ability to adjust focus.

Accessibility:

Phone: [phone] Ext.104

Email: [e-mail]

Equal Opportunity Employer, including disabled and veterans.

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