Assistant General Manager

Morton's The Steakhouse; Honolulu (HI); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Extensive training program

Career development

Employee dining discounts

Health benefit plans

Dental & Vision

Voluntary life & short-term disability

Flexible spending accounts & 401(k)

Paid sick leave

Paid vacation

Monthly discretionary bonus potential

Job summary

Morton's The Steakhouse Honolulu, located oceanside in Ala Moana Center, seeks an experienced Assistant General Manager to lead a high‑performing team and deliver exceptional dining experiences.

Key duties include controlling costs, overseeing payroll and invoicing, maintaining brand standards, and driving guest satisfaction in a premier Hawaii setting.

Qualifications

• 2+ years senior management in upscale/fine dining
• Strong front of house knowledge; financial acumen
• Excellent interpersonal and conflict resolution skills
• Stable, progressive work history and strong work ethic

Responsibilities

• Adhere to standards to increase sales and manage costs across food/beverage/supplies/labor
• Assist GM with invoices, reporting, payroll and admin duties
• Maintain professional restaurant image and cleanliness; appearance standards
• Ensure positive guest service and resolve complaints to win guest return
• Manage shifts: scheduling, planning, ensuring high quality food and service
• Provide direction, feedback and performance reviews to staff

Job description

Assistant General Manager

Located oceanside in the iconic Ala Moana Center, Morton's The Steakhouse Honolulu delivers an exceptional fine dining experience built on USDA Prime‑aged steaks, fresh seafood, an award‑winning wine list, and legendary hospitality. We are seeking an experienced Assistant General Manager to help lead our high‑performing team, drive operational excellence, and create unforgettable guest experiences in one of Hawaii's premier dining destinations.

Benefits

• Extensive and well‑rounded training program
• Continued career development and growth opportunities
• Generous employee discounts on dining, retail, amusements, and hotels
• Multiple health benefit plans to suit your needs
• Dental, vision, voluntary life, short‑term disability, flexible spending accounts and 401(k)
• Paid sick leave
• Paid vacation
• Monthly discretionary bonus potential

Responsibilities

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
• Assist the General Manager in ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
• Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
• Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service
• Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews

Qualifications

• At least 2+ years of senior level management experience in an upscale / fine dining establishment
• Extensive front of house knowledge; Advanced knowledge of financial aspects
• Strong interpersonal and conflict resolution skills
• Stable and progressive work history; Strong work ethic

EOE

Pay Range

USD $80,000.00 - USD $90,000.00 /Yr.