Assistant General Manager

Prominence Hospitality Group; Champaign (IL); On-site; USD 65,000 - 86,000; Full time

Benefits offered by this job

Ignite Career

Competitive pay

Work-Life Balance

Inclusive Culture

Job summary

Courtyard by Marriott Champaign is seeking a proactive Assistant General Manager to lead daily operations and deliver exceptional guest experiences. You will oversee maintenance, F&B, safety, and adherence to policies while driving financial performance and staff development.

The role emphasizes strong leadership, communication, and a welcoming, inclusive environment to support our guests and team in Champaign, IL.

Qualifications

• Minimum 3 years in a supervisory role, preferably in the hospitality industry.
• Strong leadership, communication, and organizational skills.
• Ability to set goals, motivate teams, and provide performance feedback.
• Understanding of P&L, revenue, and management principles.

Responsibilities

• Lead & Inspire: Manage day-to-day operations, ensuring compliance with hotel policies and service standards.
• Operational Excellence: Oversee maintenance, landscaping, work areas, food and beverage, safety, and compliance; report to the GM as needed.
• Financial Stewardship: Maintain accurate financial records, understand P&L, and identify opportunities for improvement.
• Team Development: Motivate, coach staff to achieve goals and maintain high performance.
• Guest Experience: Provide outstanding guest service with a guest-focused mentality.
• Problem Solving: Address escalated guest issues promptly to ensure satisfaction.

Skills

Leadership

Communication

Organizational skills

Customer service

P&L knowledge

Job description

Are you passionate about creating exceptional guest experiences and eager to advance your hospitality career? At Courtyard by Marriott Champaign, we’re looking for a driven and detail-oriented Assistant General Manager to help lead our team to excellence!

Location:1811 Moreland Boulevard Champaign, IL 61822

Why Choose Prominence Hospitality

• IGNITE Your Career– We invest in you with comprehensive training, career growth opportunities, and leadership development.
• Competitive Pay & Incentives – We recognize and reward your hard work and dedication.
• Work/Life Balance – Enjoy flexible schedules, time off, and generous employee discounts (your friends and family benefit too!).
• Inclusive & Empowering Culture– We celebrate diversity and encourage innovation.

What You’ll Do as Assistant General Manager

• Lead & Inspire: Manage day-to-day operations, ensuring full compliance with hotel policies, procedures, and service standards.
• Operational Excellence: Oversee property maintenance, landscaping, work areas, food and beverage, safety, and compliance; document and report to the General Manager as needed.
• Financial Stewardship: Maintain accurate financial records, understand P&L, and identify areas for operational improvement.
• Team Development:Motivate, influence, and coach staff to achieve goals, deliver exceptional service, and maintain high performance standards.
• Guest Experience: Demonstrate proven customer service skills with a strong guest-focused mentality.
• Problem Solving:Address escalated guest issues promptly to ensure satisfaction.

What You’ll Bring

• Experience: Minimum 3 years in a supervisory role, preferably in the hospitality industry.
• Skills: Strong leadership, communication, and organizational skills; ability to set goals, motivate teams, and provide performance feedback.
• Knowledge: Understanding of P&L, revenue, and management principles.
• Personality:Fun, positive, and energetic with a passion for creating a welcoming and inclusive environment.

Why This Role Matters

The Assistant General Manager plays a key role in ensuring operational excellence, financial stewardship, and exceptional guest experiences. Your leadership helps shape our property’s reputation and contributes to our success as a hospitality leader.