Assistant General Manager

Courtyard by Marriott Champaign; Champaign (IL); On-site; USD 55,000 - 85,000; Full time

Job summary

Courtyard by Marriott Champaign is seeking an Assistant General Manager who can lead a team to deliver exceptional guest experiences in a fast-paced hotel environment.

You will oversee daily operations, manage financials and compliance, coach staff, and ensure service standards are met while maintaining a welcoming, inclusive culture for guests and associates.

This role rewards initiative and teamwork, with opportunities for growth within Prominence Hospitality’s supportive network.

Qualifications

• Minimum 3 years in a supervisory role, preferably in the hospitality industry.
• Strong leadership, communication, and organizational skills; ability to set goals, motivate teams, and provide performance feedback.
• Understanding of P&L, revenue, and management principles.
• Fun, positive, and energetic with a passion for creating a welcoming and inclusive environment.

Responsibilities

• Lead & Inspire: Manage day-to-day operations, ensuring full compliance with hotel policies, procedures, and service standards.
• Operational Excellence: Oversee property maintenance, landscaping, work areas, food and beverage, safety, and compliance; document and report to the General Manager as needed.
• Financial Stewardship: Maintain accurate financial records, understand P&L, and identify areas for operational improvement.
• Team Development: Motivate, influence, and coach staff to achieve goals, deliver exceptional service, and maintain high performance standards.
• Guest Experience: Demonstrate proven customer service skills with a strong guest-focused mentality.
• Problem Solving: Address escalated guest issues promptly to ensure satisfaction.

Skills

Leadership

Communication

Organizational skills

Goal setting

Performance feedback

Job description

Are you passionate about creating exceptional guest experiences and eager to advance your hospitality career? At Courtyard by Marriott Champaign, we’re looking for a driven and detail-oriented Assistant General Manager to help lead our team to excellence!

Location:1811 Moreland Boulevard Champaign, IL 61822

Why Choose Prominence Hospitality

• IGNITE Your Career– We invest in you with comprehensive training, career growth opportunities, and leadership development.
• Competitive Pay & Incentives – We recognize and reward your hard work and dedication.
• Work/Life Balance – Enjoy flexible schedules, time off, and generous employee discounts (your friends and family benefit too!).
• Inclusive & Empowering Culture– We celebrate diversity and encourage innovation.

What You’ll Do as Assistant General Manager

• Lead & Inspire: Manage day-to-day operations, ensuring full compliance with hotel policies, procedures, and service standards.
• Operational Excellence: Oversee property maintenance, landscaping, work areas, food and beverage, safety, and compliance; document and report to the General Manager as needed.
• Financial Stewardship: Maintain accurate financial records, understand P&L, and identify areas for operational improvement.
• Team Development:Motivate, influence, and coach staff to achieve goals, deliver exceptional service, and maintain high performance standards.
• Guest Experience: Demonstrate proven customer service skills with a strong guest-focused mentality.
• Problem Solving:Address escalated guest issues promptly to ensure satisfaction.

What You’ll Bring

• Experience: Minimum 3 years in a supervisory role, preferably in the hospitality industry.
• Skills: Strong leadership, communication, and organizational skills; ability to set goals, motivate teams, and provide performance feedback.
• Knowledge: Understanding of P&L, revenue, and management principles.
• Personality:Fun, positive, and energetic with a passion for creating a welcoming and inclusive environment.

Why This Role Matters

The Assistant General Manager plays a key role in ensuring operational excellence, financial stewardship, and exceptional guest experiences. Your leadership helps shape our property’s reputation and contributes to our success as a hospitality leader.

Source: Hcareers