Assistant General Manager

Hank's Pizza Mac; Bloomington (IN); On-site; USD 40,000 - 50,000; Full time

Job summary

A local pizza restaurant in Bloomington is seeking an experienced Assistant Restaurant Manager. The role includes opening and closing the restaurant, hiring and training staff, managing shifts, and ensuring compliance with health regulations. Ideal candidates will have hands-on experience in the restaurant industry and will be adept at resolving customer concerns while maintaining a high standard of service. Join our team to help create a warm and welcoming environment for our guests.

Qualifications

• Hands-on experience in restaurant management.
• Ability to manage fast-paced demands.
• Experience in training and mentoring staff.

Responsibilities

• Open and close the restaurant.
• Hire, train and mentor new staff members.
• Schedule shifts and assign table sections to waitstaff.
• Resolve customer questions and complaints.
• Conduct payroll activities accurately and on time.
• Ensure health and safety regulations are followed.
• Place orders for supplies as needed.
• Manage daily decision making and planning.

Job description

At Wow Food Group we pride ourselves on serving up delicious food and top‑notch customer service to the Bloomington and Bedford communities. Our restaurants stand out from the crowd by emphasizing consistently high quality food and drinks while delivering a warm, welcoming environment to each and every guest.

We are searching for an experienced, knowledgeable assistant restaurant manager to assist supervising operations alongside the general manager. Our assistant managers have hands‑on industry experience in more than one role within the restaurant industry and can handle the fast‑paced demands of a managerial position.

Responsibilities:

• Open and close the restaurant
• Hire, train and mentor new staff members
• Schedule shifts and assign table sections to waitstaff
• Resolve customer questions and complaints professionally
• Conduct payroll activities accurately and on time
• Ensure the restaurant follows health and safety regulations
• Place orders for ingredients, utensils and equipment as stock is depleted or damaged
• Manage shifts which include: daily decision making, scheduling, planning while upholding standards, product quality and cleanliness.