Assistant Front-End Manager & Employee Owner

Homeland Stores; Mangum (OK); On-site; USD 36,000 - 48,000; Full time

Job summary

Homeland Stores is seeking an Assistant Front-End Manager who will lead frontline associates, greet customers, and ensure excellent service in a fast-paced environment. You will participate in hiring, disciplining, and training, and you’ll plan weekly front-end schedules with the store manager.

You will also monitor service levels, enforce safety rules, and manage checkout operations to ensure accurate transactions.

Qualifications

• High school diploma or equivalent required.
• Prior supervisory experience is preferred.
• Prior cashier experience is helpful.
• Strong customer service and communication skills.
• Ability to manage front-end staffing and scheduling.

Responsibilities

• Greet customers and supervise front-end staff in a courteous manner.
• Recruit, discipline, promote, and evaluate front-end personnel with store manager approval.
• Plan weekly labor schedules for all front-end employees.
• Ensure safety rules are followed and report hazards promptly.
• Operate the electronic cash register, scanner, scale, and intercom.
• Monitor service levels and call for additional front-end help when needed.
• Handle cash, refunds, voids, and check approvals per procedures.
• Oversee checkout and proper bagging of purchases to customers' cars.
• Return go backs and restock bag-stand areas; collect carts from parking lot.
• Follow opening/closing accounting procedures and communicate policy updates.
• Prevent loss by proper item handling and accurate price checks.

Skills

Customer service

Staff supervision

Scheduling

Cashier experience

Education

High School Diploma or Equivalent

Tools

Electronic cash register

Job description

Homeland Stores is seeking an Assistant Front-End Manager who will lead frontline associates, greet customers, and ensure excellent service in a fast-paced environment. You will participate in hiring, disciplining, and training, and you’ll plan weekly front-end schedules with the store manager.

You will also monitor service levels, enforce safety rules, and manage checkout operations to ensure accurate transactions.