Assistant Front Desk Manager - Luxury Guest Experience Lead

AIRE Ancient Baths; Los Angeles (CA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Health benefits

Birthday experience

Employee discounts

Job summary

AIRE Ancient Baths Los Angeles is seeking an Assistant Front Desk Manager to help establish and support our Front Desk operations at the new LA centre. You will guide the Front Desk team, ensure the highest standards of service, and create a welcoming environment through genuine care.

Join a luxury wellness brand opening its first North American location in the Arts District. The role requires a High School diploma, 2+ years in client service, 1–2 years of supervisory experience, strong

Qualifications

• High School diploma or GED required.
• Minimum 2 years in a client service setting.
• At least 1–2 years of supervisor experience.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office preferred.

Responsibilities

• Oversee front desk opening and closing procedures.
• Support reception area organization and aesthetics.
• Provide outstanding customer service to guests.
• Direct Front Desk Attendants and Host in daily workflows.
• Troubleshoot reservation system challenges.
• Manage transactions and payment processing.

Skills

Customer service

Leadership

Verbal & written communication

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

AIRE Ancient Baths Los Angeles is seeking an Assistant Front Desk Manager to help establish and support our Front Desk operations at the new LA centre. You will guide the Front Desk team, ensure the highest standards of service, and create a welcoming environment through genuine care.

Join a luxury wellness brand opening its first North American location in the Arts District. The role requires a High School diploma, 2+ years in client service, 1–2 years of supervisory experience, strong