Assistant Food & Beverage Manager - Lead Service & Ops

Hilton Indianapolis Hotel & Suites; Indianapolis (IN); Presencial; USD 50.000 - 52.000; Jornada completa

Descripción de la vacante

Hilton Indianapolis Hotel & Suites is seeking a Restaurant Supervisor to assist the Restaurant Manager in delivering exceptional guest experiences and daily operations. You will help execute short- and long-term plans aligned with company objectives and maintain high service standards.

You will monitor labor, food, and operating costs, coach staff, support staffing, training, scheduling, and development, and contribute to safety and maintenance programs.

Formación

• Minimum of 2 years of restaurant supervisory, lead, or shift management experience preferred.
• At least 1 year of front-of-house experience, including host, server, or guest service responsibilities.
• Demonstrated experience leading teams in a fast-paced hospitality environment.
• Strong understanding of restaurant operations, guest service standards, and team member development.
• Associate's or Bachelor's degree in Hospitality Management, Business Management, or a related field preferred.
• Equivalent combination of education, training, and relevant work experience will be considered.
• Previous experience with scheduling, inventory management, labor controls, and team training.

Responsabilidades

• Support the Restaurant Manager in executing short- and long-term operational plans that align with company objectives.
• Assist in monitoring labor, food, and operating costs to help achieve budget and financial targets.
• Review operational and guest satisfaction reports, identify opportunities for improvement, and implement corrective actions as directed.
• Ensure consistent delivery of high-quality products and exceptional guest service standards through daily oversight and coaching.
• Support the execution of sales-building initiatives, local marketing programs, and promotional campaigns.
• Assist with recruiting, onboarding, training, scheduling, and developing team members while ensuring compliance with company policies and labor regulations.
• Provide leadership during shifts by coaching, motivating, and holding team members accountable for performance standards.
• Support preventative maintenance programs and ensure equipment, facilities, and restaurant assets are properly maintained.
• Maintain safe and secure operating practices to protect employees, guests, and company assets.
• Foster positive communication and teamwork among all restaurant team members.
• Identify and recommend process improvements that enhance operational efficiency, guest satisfaction, and team engagement.
• Perform other duties as assigned.

Conocimientos

Restaurant supervisory experience

Front-of-house experience

Team leadership

Scheduling

Inventory management

Labor cost controls

Staff training

Communication

Food safety knowledge

Background check required

Educación

Associate's or Bachelor's degree in Hospitality Management, Business Management, or a related field

Descripción del empleo

Hilton Indianapolis Hotel & Suites is seeking a Restaurant Supervisor to assist the Restaurant Manager in delivering exceptional guest experiences and daily operations. You will help execute short- and long-term plans aligned with company objectives and maintain high service standards.

You will monitor labor, food, and operating costs, coach staff, support staffing, training, scheduling, and development, and contribute to safety and maintenance programs.