Housekeeping Supervisor: Elevate Guest Room Excellence

Hilton Indianapolis Hotel & Suites; Indianapolis (IN); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Medical, dental, and vision

Company-paid disability & life 보험

Employee Assistance Program

401(k) with match

Employee discounts

Paid vacation & sick time

Job summary

Hilton Indianapolis Hotel & Suites seeks a detail-oriented Housekeeping Supervisor to oversee daily cleaning operations, ensuring guest rooms and public areas meet the hotel's cleanliness and quality standards while supporting outstanding guest satisfaction.

You will train and assign work to room attendants, monitor occupancy and status communications, address guest concerns, manage linen and supply inventories, and collaborate with other departments to uphold operational excellence.

Qualifications

• Minimum 2-3 years of housekeeping experience in a commercial environment.
• Experience supervising or training housekeeping staff.
• Familiarity with inventory management, room inspections, and guest service protocols.

Responsibilities

• Assign work to Room Attendants and train staff in housekeeping duties; may assist with cleaning tasks as needed.
• Maintain accurate room occupancy records and communicate status to relevant departments.
• Address and resolve guest complaints related to housekeeping services or equipment.
• Prepare requisitions for room supplies, furniture renovation, or replacements.
• Inspect carpets, drapes, and furniture for stains, damage, or wear and report findings.
• Check and manage linen and supply inventories to ensure adequate stock.
• Aid in budget control by supervising employees' use of linen, supplies, and equipment.
• Record inspection results and notify cleaning staff of any deficiencies.
• Ensure adherence to key control policies and procedures.
• Greet guests warmly and professionally to support a positive guest experience.
• Perform other duties as assigned by leadership.
• Other duties as assigned.

Skills

Leadership

Team management

Attention to detail

Organizational skills

Time management

Communication

Education

High School Diploma or equivalent

Hospitality training or certification (plus)

Tools

Inventory management

Job description

Hilton Indianapolis Hotel & Suites seeks a detail-oriented Housekeeping Supervisor to oversee daily cleaning operations, ensuring guest rooms and public areas meet the hotel's cleanliness and quality standards while supporting outstanding guest satisfaction.

You will train and assign work to room attendants, monitor occupancy and status communications, address guest concerns, manage linen and supply inventories, and collaborate with other departments to uphold operational excellence.