Assistant Manager

Mosquito Joe of Arkansas; Bentonville (AR); Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Free uniforms

Health insurance

Paid time off

Bonus based on performance

Free food & snacks

Résumé du poste

Mosquito Joe of Arkansas is seeking a General Manager to oversee and coordinate planning, organizing, and leadership for sales, costs, staff retention, guest service, and sanitation in our restaurant environment.

The role requires at least 3 years in FOH operations or assistant management, strong leadership, and solid math and cash-handling skills. Expect 45–50 hour weeks and a supportive benefits package including health insurance and paid time off.

Qualifications

• Be 21 years of age.
• Communicate and understand the predominant language(s) of the restaurant’s trading area.
• Have knowledge of service and food & beverage, generally involving at least 3 years FOH operations and/or assistant management positions.
• Possess excellent basic math skills and the ability to operate a cash register or a POS system.

Responsabilités

• Oversee and coordinate planning, organizing, training, and leadership to achieve objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.
• Ensure guests feel welcome and receive responsive, friendly service at all times.
• Ensure food and products are prepared and served according to recipes, portioning, cooking, and serving standards.
• Meet company objectives in sales, service, quality, appearance and sanitation through staff training and a productive work environment.
• Schedule labor to meet business activity while controlling labor costs.

Connaissances

Customer service

Leadership

Cash handling

Communication

Food & beverage knowledge

Training

Outils

POS system

Description du poste

Benefits:

• Free uniforms
• Health insurance
• Paid time off
• Bonus based on performance
• Free food & snacks

Summary of Position:

Oversee and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation

Duties and Responsibilities:

• Understand completely all policies, procedures, standards, specifications, guidelines, and training programs
• Through table visits ensure all guests feel welcome and are given responsive, friendly, and courteous service at all times
• Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards
• Achieve company objectives in sales, service, quality, the appearance of facility and sanitation, and cleanliness through training of employees and creating a positive, productive work environment
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
• Make employment and termination decisions consistent with General Manager guidelines for approval or review
• Fill in where needed to ensure guest service standards and efficient operations
• Continually strive to develop your staff in all areas of managerial and professional development
• Prepare all required paperwork, including forms, reports, and schedules in an organized timely manner
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs
• Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures
• Oversee and ensure that the restaurant policies on employee performance appraisals are followed and completed on a timely basis
• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures
• Fully understand and comply with federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, employees, and guests
• Provide advice and suggestions to General Manager as needed

Qualifications:

• Be 21 years of age
• Be able to communicate and understand the predominant language(s) of the restaurant’s trading area
• Have knowledge of service and food and beverage, generally involving at least 3 years FOH operations and/or assistant management positions
• Possess excellent basic math skills and the ability to operate a cash register or a POS system
• Be able to work in a standing position for long periods of time (up to 5 hours)
• Be able to reach, bend, stoop and frequently lift up to 50 pounds
• Must have the stamina to work 45-50 hours per week