Maintenance Manager

JLL; Durham (NC); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

401(k) plan with matching contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave

Paid Time Off and Company Holidays

Early access to earned wages through Daily Pay

Job summary

JLL is seeking a Facilities Manager to coordinate facility management services at Research Triangle Park, NC. You will manage work assignments, ensure satisfaction, and support project management activities.

The ideal candidate will have a Bachelor's degree and at least 2 years of experience in Facilities Management. Strong leadership, communication, and interpersonal skills are essential for success in this role.

Join JLL and be part of a team that empowers you to thrive and grow meaningful careers.

Qualifications

• 2+ years of industry experience in a corporate environment or as a consultant.
• Strong leadership and management skills required.
• Experience with relevant quality management systems is preferred.

Responsibilities

• Assist with client requirements and service delivery.
• Manage work assignments for technicians and contractors.
• Ensure client satisfaction through seamless interface and strong relationships.

Skills

Leadership skills

Interpersonal skills

Communication skills

Proficiency in MS programs

Education

Bachelor's degree in Facilities Management or equivalent

Tools

CMMS systems

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Facilities Manager – JLL

What this job involves

The Facilities Manager will assist the Senior Facilities Manager and/or the Account Leader with the delivery of quality facility management services. This role will coordinate and manage client requirements and service delivery to ensure satisfaction.

Day-to-day responsibilities

• Supports the Sr. Facilities Manager and/or Account Lead in the implementation of short and long-term goals & projects for the client.
• Manages the work assignments for building technicians, vendors, and contractors.
• Assists with the development and implementation of the annual management plan for the buildings within the area.
• Ensures client satisfaction with site leadership team by providing a seamless interface of the client real estate organization and facilities through leadership, responsiveness and creativity that develops and maintains a positive relationship.
• Follows the annual performance plan; accomplish Key Performance Indicators as agreed with client in the Objectives of the Performance Agreement for the position.
• Shares innovations and best practices with the assigned owner of best practices for JLL Facilities Management.
• Manages contractors on site ensuring each contractor follows all client and JLL policies and ensures the delivery of the service is completed correctly.
• Oversees the overall service delivery of the contracted services. Ensures all Client and JLL policies in regards to delivery of service, safety and compliance are followed.
• Operations Process Development / Management: Onboarding/offboarding/orientation, Space planning, Move management, Security systems (door control, cameras, visitor/contractor process), Environmental monitoring (Vaisala), Waste management (recycling, document destruction, composting, landfill, electronics, digital media), Video display systems, Laboratory resources (Lab coat, lab space management, audits, surplus equipment, compressed gases), Warehouse management and Meeting rooms and AV systems.
• Supports client document management practices (Building drawings, Equipment M&O manuals, SOPs, Change control, Security procedures, EH&S procedures).
• Supports project management activities of the client (Assist with project management, construction, Renovation, System implementation, Landscaping, Site security systems).

Required Qualifications

• Bachelor's degree or equivalent work experience in Facilities Management with management/technical emphasis.
• 2+ years industry experience in a corporate environment, third party service provider, or as consultant.
• Strong leadership and management skills.
• Strong interpersonal skills.
• Strong communication and presentation skills.
• Matrix manage both technical and administrative staff.
• Proficient in MS programs such as Excel, PowerPoint, Outlook, etc.
• Computer proficiency in CMMS systems.

Preferred Qualifications

• Certified Facility Manager (CFM), Facility Management Professional (FMP), or similar professional certification.
• Experience with ISO, GMP, or other quality management systems relevant to pharmaceutical or biotechnology operations.

Location

Research Triangle Park, NC (On‑site).

Job does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive Medical, Dental & Vision Care.
• Paid parental leave at 100% of salary.
• Paid Time Off and Company Holidays.
• Early access to earned wages through Daily Pay.

EEO Statement

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact [e-mail] for accommodation requests.