Assistant Facilities Manager

JLL; Miami (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) plan with matching companycon

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off and Company Holidays

Daily Pay

Job summary

Jones Lang LaSalle (JLL) is seeking an Assistant Facilities Manager for a high-rise client site in Miami, FL to deliver professional facilities management and exceptional client service.

The role oversees maintenance, vendor coordination, and financial planning, ensuring health, safety, and KPI targets are met within a dynamic office environment.

Qualifications

• Associate's or Bachelor's degree in Facilities, Property, Business or related field desirable.
• Minimum 2 years of facility / property management / assessment / operations experience or in a related field.
• Proficient in a range of information technology tools and platforms.
• Knowledge of standard commercial real estate, business and accounting practices.
• Understanding of financial impact of building concerns (expense and capital planning).
• Basic understanding of Facility Management concepts and technical knowledge of building systems.
• Proven track record of excellent internal and external customer service.
• Proficient skills in Microsoft Office Suite (Excel, Word, PowerPoint, Visio, Outlook).

Responsibilities

• Oversee site maintenance and facilities services including janitorial, mechanical, electrical, plumbing, carpentry, critical systems, HVAC, and others defined within the scope of the site.
• Manage facility management vendors to ensure they arrive on time and know where on the site to perform their duties.
• Manage all work order performance within Corrigo to ensure work orders are completed effectively & timely per SLAs.
• Ensure compliance with health and safety, environment, and risk management policies and procedures.
• Support site operations, including moves, events, safety, reception, and mail services.
• Support the site manager(s) in the implementation of short and long‑term projects to maintain the facility.
• Proactively develop and manage client relationships ensuring that expected service levels are achieved.
• Comply with client contract requirements and meet or exceed KPIs.
• Deliver exceptional service quality reflected by client feedback.
• Coordinate with other teams for meetings, conferences, and food services.
• Support implementation of programs that reduce costs and increase productivity.
• Assist with budgeting and forecasting processes; manage spend reports.
• Manage vendor work orders, invoices, and payments via Corrigo; assist with capital plans.

Skills

Vendor management

Customer service

Microsoft Office

Communication

IT tools

Education

Associate's or Bachelor's degree in Facilities, Property, Business or related field

Tools

Corrigo CMMS

Excel

PowerPoint

Job description

JLL empowers you to shape a brighter way

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Assistant Facilities Manager – JLL

What this role involves

JLL has an exciting opportunity for an Assistant Facilities Manager to support our client's high rise facility. In this role, you will provide customer service to clients while directing the site's vendors & contractors delivering facilities management services in a professional office environment. You will achieve the expected level of service delivery as described in the Service Level Agreements and measured by KPIs.

What your day‑to‑day will look like

• Oversee the site maintenance and facilities services including janitorial, mechanical, electrical, plumbing, carpentry, critical systems, HVAC, and others defined within the scope of the site.
• Manage facility management vendors to ensure they arrive on time and know where on the site to perform their duties.
• Manage all work order performance within Corrigo to ensure work orders are completed effectively & timely per the service level agreements.
• Ensure compliance with all health and safety, environment, and risk management policies and procedures in conjunction with the site manager(s).
• Any other activities to support site operations, including, but not limited to: moves/reconfigurations, events, safety, reception, and mail services.

• Support the site manager(s) in the implementation of short and long‑term projects to maintain the facility.
• Proactively develop and manage client relationships ensuring that expected service levels are achieved.
• Comply with all requirements of the client contract and meet or exceed key performance indicators.
• Deliver an exceptional quality of service to the client, as reflected by client feedback.
• Coordinate internally with other teams which may include client meetings, conferences, and food services.
• Support the implementation of innovative programs and processes that reduce short‑ and long‑term operating costs and increase productivity.

• Assist the account team in achieving and exceeding financial targets and key performance indicators.
• Assist with the annual budgeting and forecasting processes for the site/s as well as understanding & interpreting monthly spend reports (actual vs. budget, variance, etc.).
• Manage vendor work orders, invoices, and payments through the Corrigo (CMMS) & financial management technologies.
• Help develop and approve the annual capital plan for each building, interfacing closely with the client.
• Actively support an environment of teamwork, cooperation, performance excellence, and personal success.
• Participate in the performance management program and personal development planning.

Required Qualifications

• Associate's or Bachelor's degree in Facilities, Property, Business or related field desirable.
• Minimum 2 years of facility / property management / assessment / operations experience or in a related field.
• Proficient in a range of information technology tools and platforms.
• Knowledge of standard commercial real estate, business and accounting practices.
• Understanding of financial impact of building concerns (expense and capital planning).
• Basic understanding of Facility Management concepts and technical knowledge of building systems.
• Proven track record of excellent internal and external customer service.
• Proficient skills in Microsoft Office Suite (Excel, Word, PowerPoint, Visio, Outlook).

Preferred Qualifications

• Experience managing facilities within financial services, banking or related industry.

Location

Miami, FL

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Benefits

Personalized benefits that support personal well‑being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Equal Employment Opportunity Statement

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.