Assistant F&B Manager

Rosie’s Gaming and Colonial Downs; Richmond (VA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in the gaming and dining sector is seeking an Assistant F&B Manager. This role involves overseeing the hiring and training of staff, ensuring high standards of guest service, and maintaining compliance with health and safety regulations. The ideal candidate will thrive in a fast-paced environment, possess strong leadership skills, and have a passion for enhancing guest experiences. Join a dynamic team where your contributions will directly impact the success of food and beverage operations, making every guest's visit memorable and enjoyable.

Qualifications

• 2-3 years in a full-service dining environment; other combinations considered.
• Serv-Safe certification and valid racing license required.

Responsibilities

• Assist with hiring, training, and management of Food & Beverage staff.
• Support daily operations across dining areas and ensure guest satisfaction.
• Serve as the Bepoz POS system expert, providing training and resolving issues.

Skills

Leadership in food & beverage operations

Excellent communication skills

Guest service skills

Money handling

Stress management

Knowledge of menu development

Labor management

Restaurant operations

Education

High school diploma or equivalent

Hospitality coursework

Serv-Safe certification

Valid racing license

Valid driver's license with 3+ years driving history

Tools

Bepoz POS system

Job description

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Responsibilities

• Assist with hiring, training, development, and management of Food & Beverage staff.
• Plan, organize, motivate, and evaluate staff; establish standards and assist with administrative tasks such as staffing and payroll.
• Support daily operations across dining areas, gaming floor, and restaurants, ensuring staffing, guest service, and product quality.
• Maintain guest satisfaction through interactions and develop guest loyalty.
• Communicate departmental needs and issues to Food & Beverage Manager.
• Work with Supervisors to uphold brand standards and provide leadership and training.
• Serve as the Bepoz POS system expert, providing training and resolving issues.
• Monitor assets, staff, and guests for compliance and safety.
• Review inventories, purchases, invoices, and reports for accuracy and efficiency.
• Liaise with external agencies and leadership as needed.
• Ensure compliance with health, safety, and hygiene standards.
• Perform other duties as assigned.

Required Skills and Abilities

• Leadership in food & beverage operations.
• Excellent communication and guest service skills.
• Accurate money handling and stress management in a fast-paced environment.
• Knowledge of menu development, costing, labor management, and restaurant operations.

Education and Experience

• High school diploma or equivalent; hospitality coursework preferred.
• 2-3 years in a full-service dining environment; other combinations considered.
• Serv-Safe certification and valid racing license required.
• Valid driver’s license with 3+ years driving history.

Physical Requirements & Working Conditions

• Stand for long periods; lift up to 50 pounds; work long hours including nights, weekends, and holidays.
• Moderate to loud noise environment; variable conditions depending on guest volume.

Colonial Downs Group is an equal opportunity employer committed to diversity and inclusion. We encourage qualified individuals from all backgrounds to apply.