Assistant Eyewear Store Manager - Lead, Sell, Serve

National Vision; O’Fallon (MO); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Health insurance

401k retirement savings

Paid time off

Company holidays

Parental leave

Employee eyewear discount

Overtime pay

Job summary

National Vision in the United States is seeking an Assistant Eyeglass Manager to lead the eyewear department and drive store performance. You’ll help manage staff, oversee promotions, and ensure a high level of customer service across daily operations.

You will oversee payroll and inventory controls, coach associates, and collaborate with senior leadership to meet sales and profitability targets while maintaining quality standards and a positive customer experience.

Qualifications

• Optical sales experience; supervising experience preferred.
• Strong customer service and communication skills.
• Solid understanding of store operations and profitability.

Responsibilities

• Monitor and achieve profit, sales and performance goals (i.e., reviewing the P&L).
• Oversee the eyeglass department for efficiency and policy compliance.
• Provide excellent customer service and ensure associates do the same.
• Review quality standards, remakes, and enforce policies for compliance.
• Communicate with the General Manager, District Manager, and Corporate Office and provide store reports.
• Ensure promotions, advertising, and visual merchandising are in place and all staff are aware.
• Supervise Opticians and CL Sales associates and ensure day-to-day tasks are completed on time.
• Assist GM with forecasting staffing needs, recruiting, and retaining staff.
• Motivate associates to exceed performance standards.

Skills

Optical sales

Leadership

Communication

Customer service

Organizational skills

Financial analysis

Job description

National Vision in the United States is seeking an Assistant Eyeglass Manager to lead the eyewear department and drive store performance. You’ll help manage staff, oversee promotions, and ensure a high level of customer service across daily operations.

You will oversee payroll and inventory controls, coach associates, and collaborate with senior leadership to meet sales and profitability targets while maintaining quality standards and a positive customer experience.