Assistant Eyeglass Manager - Lead Teams & Growth

America's Best Contacts & Eyeglasses; Schaumburg (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Flex Spending Account

Paid Time Off

Employee Eyewear Discount

Overtime pay when applicable

Job summary

America's Best Contacts & Eyeglasses in Schaumburg, IL is seeking an Assistant Eyeglass Manager to lead the eyeglass department, coach staff, and drive store performance. You will ensure excellent customer service, accurate financial reporting, and adherence to company policies to maintain a high standard of store operations.

The role emphasizes managing promotions, visual merchandising, and day-to-day staff activities, with focus on customer satisfaction and revenue growth.

Qualifications

• Optical sales experience with leadership potential.
• Proven ability to lead and coach associates.
• Strong understanding of store operations and standards.
• Excellent communication and customer service skills.
• Ability to analyze financial reports and forecasts.

Responsibilities

• Monitor and achieve profit, sales and performance goals.
• Oversee eyeglass department efficiency and policy compliance.
• Provide outstanding customer service and lead by example.
• Review remakes and enforce quality standards.
• Communicate store performance to management and corporate.
• Ensure promotions, advertising, and visual merchandising are current.
• Supervise Opticians and CL Sales associates and manage day-to-day tasks.
• Assist the General Manager with staffing, recruiting, and retention.
• Motivate the team to exceed performance standards.

Skills

Optical sales

Team leadership

Customer service

Financial awareness

Job description

America's Best Contacts & Eyeglasses in Schaumburg, IL is seeking an Assistant Eyeglass Manager to lead the eyeglass department, coach staff, and drive store performance. You will ensure excellent customer service, accurate financial reporting, and adherence to company policies to maintain a high standard of store operations.

The role emphasizes managing promotions, visual merchandising, and day-to-day staff activities, with focus on customer satisfaction and revenue growth.