Eyewear Store Leader: Growth, Service & People

America's Best; Livonia (MI); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Flex Spending Account

Generous Paid Time Off & Holidays

Parental Leave

Employee Eyewear Discount

Overtime pay when applicable

Job summary

America's Best, a National Vision brand with over 1,000 stores, seeks an Assistant Eyeglass Manager to lead the eyeglass department and coach associates, delivering a positive customer experience at every touchpoint. You will oversee staffing forecasts, promotions, inventory, and reporting to store leadership, ensuring policy compliance and achievement of profit and performance goals.

Strong communication, supervisory skills, and the ability to analyze financial reports are essential for success

Qualifications

• Optical sales and supervision experience preferred.
• Ability to lead, coach and build associate relationships.
• Strong communication and customer service skills.
• Understanding of store operations and performance metrics.

Responsibilities

• Monitor and achieve profit, sales and performance goals.
• Oversee eyeglass department efficiency and policy compliance.
• Provide outstanding customer service and model teamwork.
• Review quality standards, remakes and policies to ensure compliance.
• Communicate with store leadership and provide required reporting.
• Manage promotions, advertising and visual merchandising for staff awareness.
• Supervise and motivate staff and runners to meet targets.
• Assist with staffing forecasts, recruiting and retention of quality staff.
• Ensure adherence to licensing or credential requirements where applicable.

Skills

Optical sales

Supervisory

Customer service

Communication

Job description

America's Best, a National Vision brand with over 1,000 stores, seeks an Assistant Eyeglass Manager to lead the eyeglass department and coach associates, delivering a positive customer experience at every touchpoint. You will oversee staffing forecasts, promotions, inventory, and reporting to store leadership, ensuring policy compliance and achievement of profit and performance goals.

Strong communication, supervisory skills, and the ability to analyze financial reports are essential for success