Assistant Executive Steward - Mandalay Bay

MGM Resorts; Nevada (IA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Wellness incentive programs

Discounts on hotel, F&B, retail, and a

Free meals in employee dining room

Free parking on and off shift

Health & Income Protection benefits

Professional and personal development

Job summary

Mandalay Bay, part of MGM Resorts International, is seeking an Assistant Executive Steward to oversee assigned operational functions and uphold guest service standards. You will manage staff, ensure cleanliness, monitor supplies, and contribute ideas for new products and improvements as part of a dynamic hospitality team.

Ideal candidates are 21+, have 2+ years stewarding experience, and can work Morning, Swing, or Graveyard shifts.

Qualifications

• 2+ years of stewarding experience.
• Must be 21 years or older.
• Experience managing employees under a Collective Bargaining Agreement (CBA).

Responsibilities

• Supervise assigned operational functions within the department.
• Oversee guest service delivery aligned with brand standards.
• Supervise staff including hiring recommendations, training, coaching, performance feedback, and scheduling.
• Provide ideas for new products, services, technology, and processes.
• Inspect equipment and kitchen areas for cleanliness and sanitation.
• Requisition and approve equipment and supplies as needed.
• Maintain inventory for dinnerware, flatware, and glassware.

Skills

Stewarding experience

Shift flexibility

Staff supervision

Job description

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As an Assistant Executive Steward at Mandalay Bay, you will be responsible for assigned operational functions within the department. You will also set the stage for the guest experience with your welcoming smile and exceptional service. By understanding each guest's unique story and needs, you will take ownership of their experience and create WOW memories that they will carry with them long after their stay at Mandalay Bay.

THE DAY-TO-DAY:

• Supervise assigned operational functions within the department consistent with the strategic plan, fiscal budget, and the company's short-term and long-term profitability objectives.
• Supervise the delivery and measurement of guest service consistent with the company's core service standards and brand attributes.
• Supervise assigned staff to include hiring recommendations that encompass the company's diversity commitment, training, coaching, performance feedback, recommending and administering discipline, and scheduling.
• Provide ideas and suggestions for new products, services, technology, and processes.
• Make routine inspections of all equipment and kitchen areas to ensure that cleanliness and sanitary procedures are maintained.
• Requisition new and replacement equipment as needed.
• Approve requisitions related to all cleaning supplies and equipment and monitor supply requisitions to ensure costs are kept to a minimum without losing quality in the usage of materials.
• Maintain inventory and recordkeeping for all dinnerware, flatware, and glassware; order china, glassware, and silverware.

THE IDEAL CANDIDATE:

• Must be 21 years of age or older.
• 2+ years of prior relevant stewarding experience.
• Must be flexible and available to work Morning, Swing, or Graveyard shifts as business needs require.
• Experience managing employees covered under a Collective Bargaining Agreement (CBA).

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room.
• Free parking on and off shift.
• Health & Income Protection benefits (for eligible employees).
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.