Assistant Executive Housekeeper — Lead Resort Housekeeping & Guest Service

Crowne-Plaza-Hotel; Asheville (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Crowne Plaza Asheville is seeking an experienced Assistant Executive Housekeeper to support our housekeeping leadership in maintaining exceptional cleanliness and guest satisfaction across guest rooms, public areas, and laundry operations.

You will supervise staff, monitor daily tasks, coordinate onboarding and training, and foster a collaborative environment with strong communication between team members and management.

Qualifications

• Experience in hotel or resort housekeeping.
• Previous leadership or supervisory experience preferred.
• Strong organizational skills.
• Excellent communication and interpersonal skills.
• Attention to detail and commitment to quality.

Responsibilities

• Assist the Executive Housekeeper in overseeing daily housekeeping operations (guest rooms, public areas, laundry).
• Supervise and support housekeeping staff, reporting discrepancies to management.
• Ensure rooms and spaces meet cleanliness and presentation standards; respond to guest needs.
• Lead onboarding and ongoing training, delivering development plans for staff.
• Foster a positive, collaborative work environment with strong team communication.
• Assist in scheduling and coordinating day-to-day housekeeping activities.

Skills

Bilingual Spanish/English

Job description

Crowne Plaza Asheville is seeking an experienced Assistant Executive Housekeeper to support our housekeeping leadership in maintaining exceptional cleanliness and guest satisfaction across guest rooms, public areas, and laundry operations.

You will supervise staff, monitor daily tasks, coordinate onboarding and training, and foster a collaborative environment with strong communication between team members and management.