Guest Experience Room Attendant

Crowne-Plaza-Hotel; Asheville (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Crowne-Plaza-Hotel Asheville is seeking a Room Attendant responsible for maintaining the cleanliness and appearance of guest rooms and delivering quality service in a timely, friendly manner. You will follow hotel policies and complete daily duties with professionalism.

Responsibilities include cleaning, linen replacement, dusting, vacuuming, reporting issues to housekeeping leadership, and upholding confidentiality and asset protection.

Qualifications

• High School Diploma or at least one year of experience in room attendant or related field.
• Previous hotel-related or customer service experience desired.

Responsibilities

• Clean room in its entirety including sweeping, vacuuming, and spot cleaning.
• Remove and replace bed linen daily for checked-out rooms; remake and replace linen for stayovers.
• Dust all furniture, headboards, lamps, TV and console, dresser, desk, air vents, windowsills, chair, closet area, and mirrors.
• Inform housekeeping manager of items left behind, damages, or any unusual conditions.
• Maintain professional, accommodating, and friendly guest interactions.
• Ensure uniform and personal appearance is clean and professional.

Skills

Attention to detail

Customer service

Teamwork

Friendly demeanor

Education

High School Diploma

Job description

Crowne-Plaza-Hotel Asheville is seeking a Room Attendant responsible for maintaining the cleanliness and appearance of guest rooms and delivering quality service in a timely, friendly manner. You will follow hotel policies and complete daily duties with professionalism.

Responsibilities include cleaning, linen replacement, dusting, vacuuming, reporting issues to housekeeping leadership, and upholding confidentiality and asset protection.