Housekeeping Quality Inspector - Guest Experience

Hulsing Enterprises, LLC; Asheville (NC); On-site; USD 19,000 - 28,000; Full time

Job summary

The Crowne Plaza - Asheville, NC is seeking a Housekeeping Rooms Inspector to assist with leading the Housekeeping Department and perform cleaning inspections. This role represents the hotel to guests, coordinating guest needs with other departments per Hulsing Hotels standards.

Key duties include assigning rooms, inspecting cleaned rooms and public areas, logging lost and found items, supervising room attendants, laundry, and public area staff, and training new hires.

Qualifications

• High School Diploma or 2+ years as a room attendant or related field.
• Team oriented, empathetic, friendly and shows initiative.
• Excellent written and verbal communication skills.
• Well organized and able to prioritize tasks.

Responsibilities

• Assign rooms on a daily basis when the executive housekeeper is absent to be cleaned by room attendants.
• Inspect rooms that have been cleaned by room attendants and release them to the front desk when they are ready for the guest.
• Inspect public areas for cleanliness regularly and assign projects as needed.
• Ensure all lost and found items are logged and secured.
• Assist with the supervision and scheduling of Room Attendants, Laundry staff and Public Area staff in accordance with staffing guidelines.
• Assist with training of new hires in specified phases of the housekeeping operation. Maintain an ongoing training program for existing staff.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Performs other duties as assigned.

Skills

Team oriented

Empathetic

Friendly

Initiative

Communication skills

Education

High School Diploma or equivalent

Job description

The Crowne Plaza - Asheville, NC is seeking a Housekeeping Rooms Inspector to assist with leading the Housekeeping Department and perform cleaning inspections. This role represents the hotel to guests, coordinating guest needs with other departments per Hulsing Hotels standards.

Key duties include assigning rooms, inspecting cleaned rooms and public areas, logging lost and found items, supervising room attendants, laundry, and public area staff, and training new hires.