Assistant Executive Housekeeper – Lead Guest Experience

Hyatt Hotels Corporation

St. Louis (MO)

On-site

USD 45,000 - 65,000

Full time

4 days ago
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Benefits offered by this job

Discounted & Complimentary hotel room
Floating Holiday
Complimentary meals for shifts
Medical, Dental, Vision Insurance
401K retirement savings plan
Education assistance
Global Hyatt opportunities

Job summary

Hyatt Hotels Corporation is seeking an Assistant Housekeeping Manager to assist in overseeing the entire housekeeping area, including public areas and night cleaning, with a strong focus on safety, quality, and guest satisfaction. The role requires experience in hotel rooms management and a hospitality degree, plus proficiency in Word and Excel.

You will train staff, schedule shifts, and collaborate with other departments to deliver exceptional service aligned with Hyatt standards.

Qualifications

  • A true desire to satisfy the needs of others in a fast-paced environment.
  • Refined verbal and written communication skills.
  • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
  • 2-3 years of progressive hotel Rooms Management experience
  • Service oriented style with professional presentations skills
  • Hotel/Hospitality degree required
  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
  • Must be proficient in Microsoft Word and Excel
  • Must have excellent organizational, interpersonal and administrative skills

Skills

Verbal communication
Written communication
Customer service
Organizational skills
Interpersonal skills
Team leadership
Microsoft Word
Microsoft Excel

Education

Hotel/Hospitality degree

Tools

Microsoft Word
Microsoft Excel

Job description

Hyatt Hotels Corporation is seeking an Assistant Housekeeping Manager to assist in overseeing the entire housekeeping area, including public areas and night cleaning, with a strong focus on safety, quality, and guest satisfaction. The role requires experience in hotel rooms management and a hospitality degree, plus proficiency in Word and Excel.

You will train staff, schedule shifts, and collaborate with other departments to deliver exceptional service aligned with Hyatt standards.

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