Assistant Executive Housekeeper

Hyatt Regency; Conroe (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Hyatt Regency Conroe is seeking an Assistant Executive Housekeeper to assist in overseeing the housekeeping area, including public spaces and night cleaning. You will ensure safety policies are followed and maintain high standards of cleanliness and service.

Experience with VIP guest needs and a strong attention to detail is helpful. The role involves training, development and scheduling of staff, with a focus on delivering memorable experiences for guests and supporting a collaborative team.

Qualifications

• Desire to satisfy others in a fast-paced environment.
• Refined verbal and written communication skills.
• Demonstrated ability to interact with people of diverse backgrounds.
• 2-3 years of progressive hotel Rooms Management experience.
• Service oriented with professional presentation skills.
• Hotel/Hospitality degree is an asset.
• Strong energy, leadership and customer service focus.
• Proficient in Word and Excel.
• Excellent organizational, interpersonal and administrative skills.

Responsibilities

• Assist in oversight of the entire housekeeping area, including public areas and night cleaning.
• Ensure safety and security policies and procedures are followed.
• Promote guest and staff satisfaction and a positive atmosphere.
• Support staff training, development and scheduling.

Skills

Customer service

Communication skills

Cultural awareness

Organizational skills

Microsoft Word & Excel

Interpersonal skills

Education

Hotel/Hospitality degree

Job description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Organization - Hyatt Regency Conroe

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Assistant Executive Housekeeper is responsible for assisting in the oversight of the entire housekeeping area, to include public areas and night cleaning. This requires a solid understanding of housekeeping and laundry supplies and pars and will assure all safety and security policies and procedures are followed. Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. is helpful. These responsibilities may also include staff training, development and scheduling. The Assistant Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction. This position reports directly to the Executive Housekeeper and requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds.
• 2-3 years of progressive hotel Rooms Management experience
• Service oriented style with professional presentations skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills