Assistant Event Set-up and Services Manager

Grand Hyatt; Denver (CO); On-site; USD 56,000 - 66,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance after

Paid holidays

Vacation/Sick Days

Complimentary Room Nights

401k Match

Job summary

Grand Hyatt Denver is seeking an Assistant Event Set-up and Services Manager to support successful meetings, conferences, banquets and events by overseeing room set‑up, equipment readiness, and day‑to‑day direction of event set‑up staff. This hands‑on role emphasizes safety, accuracy, timing, presentation and guest‑ready standards.

You will coordinate room layouts, inspect AV equipment, train staff, help schedule shifts, and collaborate with banquet, culinary, engineering and housekeeping teams

Qualifications

• Experience in hotels,Resorts, convention or banquet operations.
• Ability to supervise staff and lead teams.
• Strong organizational and time-management skills.

Responsibilities

• Oversee set-up, breakdown, and reset of meeting rooms and banquet spaces.
• Coordinate room layouts, tables, chairs, staging, linens, signage and equipment.
• Inspect AV, lighting and staging for safety and readiness.
• Communicate progress and changes to leadership and departments.
• Train staff on setup standards and safety practices.
• Assist with staff scheduling and attendance.
• Ensure equipment and supplies are stored and ready for future use.
• Collaborate with banquet, culinary, engineering and housekeeping teams.

Skills

Event operations

Staff supervision

Room layouts

Communication

Safety awareness

Scheduling

Tools

Meeting equipment

Job description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Organization – Grand Hyatt Denver

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Assistant Event Set-up and Services Manager supports the successful execution of meetings, conferences, banquets, and special events by helping oversee room set‑up, equipment readiness, and the day‑to‑day direction of event set‑up staff. This role is hands‑on and operational, with a strong focus on safety, accuracy, timing, presentation, and guest‑ready standards.

Duties Include

• Assist in overseeing the set-up, breakdown, and reset of meeting rooms, banquet spaces, and event areas in accordance with event orders, floor plans, and department standards.
• Coordinate room layouts, tables, chairs, staging, dance floors, risers, linens, signage, and other event-related furnishings and equipment.
• Inspect audio‑visual equipment, lighting, staging components, and other event equipment to confirm that items are present, clean, safe, and in working order before guest arrival.
• Communicate setup progress, changes, issues, and special requirements to event leadership and relevant operating departments.
• Help assign daily work, prioritize time‑sensitive setups, and monitor staff performance to ensure rooms are completed accurately and on schedule.
• Train new and existing team members on setup standards, safe lifting and handling practices, equipment use, room diagrams, and service expectations.
• Assist with staff scheduling, timekeeping, attendance, and coverage needs based on event volume and operational requirements.
• Maintain organized storage areas and ensure equipment, furniture, linens, and supplies are returned, secured, and ready for future use.
• Respond professionally to last‑minute changes and work collaboratively with banquet, culinary, engineering, housekeeping, and event planning teams.
• Follow all company policies, safety procedures, and applicable regulations while promoting a positive, respectful, and team‑oriented work environment.

Success in this role

The successful candidate is dependable, calm under pressure, comfortable leading by example, and committed to delivering polished, safe, and on‑time event spaces. They balance hands‑on work with effective team coordination and understand that excellent set‑up is an essential part of the guest experience.

Benefits available with this position

• Medical/ Dental/ Vision Insurance after 30 days
• Free basic Life Insurance after 30 days
• Free basic Short‑Term Disability after 30 days
• Eligible to participate in a Flexible Spending Account after 30 days
• Vacation/ Sick Days
• 7 Paid Holidays
• 1 Floating Holiday per calendar year
• Complimentary Room Nights 12 per calendar year after 90 days
• Employee/Friends & Family Rate Room Nights
• Employee may elect to contribute 401k after 30 days
• 401k Match: 1-3% = dollar/dollar, 4-5% = $.50/dollar after 1 year
• Employee Stock Purchase Plan (ESPP) 5% discount
• Contribute to the 529 Education Savings Plan
• Educational Reimbursement: $1,000/per calendar year
• Jury Duty Pay
• Bereavement Pay
• Complimentary Parking
• Free Light Rail/Bus Pass
• Complimentary meal in Grand Bistro (our Employee Cafeteria)
• Use of Employee Assistance Program (EAP) Family Bonding Time
• Financial Adoption Assistance

Compensation & Work Schedule

This is an Hourly management position with an annualized salary range of $56,000 - $66,000, depending on experience, qualifications, and business needs. The equivalent hourly range is approximately $26.92 - $31.73 based on 2,080 hours per year. The position is non‑exempt and eligible for Overtime. Actual schedules and compensation may vary according to business levels and operational requirements.

This job description is intended to describe the general nature and level of work performed; it is not an exhaustive list of all duties, responsibilities, or requirements.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Colorado Residents: In any materials you submit, you may redact or remove age‑identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Our Values: Empathy / Wellbeing / Respect / Integrity / Experimentation / Inclusion

Grand Hyatt Denver is seeking colleagues with unmatched service. We care for people so they can be their best.

This is not your typical career opportunity. This is the Hyatt Touch.

Qualifications

• Previous experience in hotel, resort, convention, banquet, catering, event operations, facilities, or a related environment.
• Prior supervisory or lead experience; experience training, assigning, or scheduling staff is strongly preferred.
• Working knowledge of meeting and banquet room layouts, event equipment, and setup terminology.
• Strong organizational skills with the ability to manage multiple events, changing priorities, and time‑sensitive deadlines.
• Clear verbal communication, sound judgment, attention to detail, and a service‑focused approach.
• Ability to regularly lift, move, and position event equipment and furnishings, with or without reasonable accommodation.
• Availability to work a flexible schedule, including early mornings, evenings, weekends, holidays, and extended event days as needed.