Assistant Entertainment Booking Manager

Hollywood Casino at Charles Town Races; Charles Town (WV); On-site; USD 49,500 - 60,500; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

A leading entertainment venue in West Virginia is seeking an Assistant Entertainment Booking Manager to oversee live booking operations. The role includes managing artist contracts, liaising between talent agencies and management, and maintaining show files. Candidates should possess a bachelor’s degree in marketing or related fields and experience within the hospitality industry. The position offers a starting salary of $55,000, with additional benefits including wellness programs, paid time off, and a supportive work environment.

Qualifications

• Bachelor’s degree preferred in marketing, finance or related area.
• Two years of experience in the Hospitality Industry.
• Ability to interact diplomatically with guests and colleagues.

Responsibilities

• Act as a link between live booking, talent agencies, management and artists.
• Review edits to performer contracts and store executed agreements.
• Monitor and update hold status for show dates across PENN.

Skills

Excellent verbal skills

Technical proficiency in Microsoft applications

Strong client interface skills

Problem resolution skills

Education

Bachelor’s degree in marketing or related area

Tools

Microsoft Word

Microsoft Excel

Microsoft Teams

Microsoft Outlook

Job description

Overview

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members\' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Summary

The Assistant Entertainment Booking Manager acts as a link between live booking, talent agencies, management, and artists. This position works directly with entertainment operations, artist talent and management agencies, including tour and production managers. Additionally, regular communication across PENN Entertainment venues is required to assist with artist financial offers and venue programming. The entertainment contract administrator will report to the Assistant Entertainment Booking Manager, to facilitate contracts, payments, and tax and vendor forms.

Review edits to performer contracts including mark-ups, tracking, processing, and storing final executed agreements. Gather all relevant information related to contracts from talent agencies and management, ticketing, and property teams.

• Review specific riders for production and hospitality. Submit all edited contracts to the manager and various property teams for review before trafficking to all relevant parties.
• Provide support in collecting insurance documentation and other venue specific documentation needed for contracts and performances.
• Reviewing processes with other team members to provide redundancy.
• Research and keep up to date with industry relevant news and tech.
• Maintain administrative duties – organizing show files, developing artist pitch sheets, updating budget sheets, tracking ticket counts, etc.
• Assist procurement to execute contracts and payments.
• Obtain all details and show information from artist representatives and act as communications liaison between artist and venues.
• Perform other job-related duties as requested, such as box office management or show production needs.
• Send final settlement numbers for all PENN shows to talent agencies
• Report final ticketing number on all PENN shows to major trade publications such as Pollstar
• Monitor and update hold status for show dates across PENN
• Monitor and source new events like tribute and variety act shows
• Monitor all incoming artist availabilities and do research and due diligence on said artist
• Assist in the monitoring of show production across PENN shows.
• Submit offers on behalf of PENN Entertainment as needed
• Update and monitor all fees, offer submissions, deadlines for all PENN shows
• Assist in finding new artists and show ideas across PENN properties
• Provide support beyond standard business hours
• Provide general administrative support as requested
• Monitor contract and deposit deadlines
• Maintain tax forms and vendor documents
• Manage internal documentation using internal booking systems, calendars and ticketing schedules
• Maintain booking calendar
• Must be willing to travel as needed

Qualifications

• Bachelor’s degree (B.A./B.S.) from four-year college or university in marketing, finance or related area preferred; experience in multiple communication channels including direct mail, e-mail, and social media; or equivalent combination of education and experience.
• Two (2) years of experience within the Hospitality Industry, entertainment background preferred.
• Must have excellent verbal, written, and interpersonal skills.
• Must have technical proficiency and knowledge in Microsoft applications (Word, Excel, Teams and Outlook)
• Strong client interface and presentation skills.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Must be able to work nights and weekends on occasion.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.

Supervisory Responsibilities

• Supervise entertainment teams with routing contracts and deposits in our accounting systems. Provide regular follow-up with all parties to ensure timeliness in completing all agreements.
• Supervise contract processes and create new ways to disseminate information from field to office. Ensure that all show files are up to date with new or revised contracts and insurance agreements.
• Entertainment Contract Administrator will report to Assistant Entertainment Booking Manager

Language Skills

Ability to read, write and communicate verbally in English.

Reasoning Ability

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 30 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently exposed to moving mechanical parts, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate. Employees could be exposed to an environment containing unrestricted second-hand tobacco smoke.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. We’re changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY

$55,000, depending on experience.