Human Resources Coordinator - Full Time

Boomtown Casino Biloxi; Biloxi (MS); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Wellness programs

Day-one medical

401(k) matching

Annual bonus

PTO

Job summary

PENN Entertainment in Biloxi, MS seeks an HR Coordinator to support recruitment, onboarding, and HR administration. You will greet applicants, manage the ATS, and assist with transfers and documentation while maintaining confidentiality and high service standards.

The role requires strong communication, organization, and the ability to coordinate multiple tasks in a fast-paced environment. Knowledge of ServSafe Alcohol training is a plus, with potential for growth and benefits.

Qualifications

• Bachelor’s degree preferred or equivalent experience.
• Strong communication and presentation skills.

Responsibilities

• Support internal and external recruitment efforts for the property.
• Greet applicants and employees in a positive manner and assist with the application process.
• Maintain the Applicant Tracking System, post/remove positions, and manage candidate documentation.
• Assist with transfers and ensure applications meet requirements and track processes.
• Assist with team member questions and escalate issues for prompt resolution.
• Perform HR administrative duties including records, data entry, and badge processing.
• Assist in New Hire Orientation and engagement events.
• Support with policy communication and confidentiality of information.

Skills

Excellent presentation skills

Fluent English

Good communication

Customer service mindset

Education

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Supports the internal and external recruitment efforts for the property accordingly
• Responsible for greeting applicants and employees in a positive, upbeat manner while answering questions, assisting with application process, answering phone calls and administering selection assessments. Responsible for the maintenance of the Applicant Tracking System to include posting and removal of positions and candidate documentation, assists in the review of request for transfers and applications requirements are met of job desired, and tracks transfer process including personnel requisition and personnel action
• Maintains focus on departmental priorities to align with business needs.
• Ensures completion of the following paperwork processes: new hires, gaming licenses, drug tests and property to property transfers
• Researches rehire data and forwards to Recruiters for approval
• Instructs leaders on recruitment/paperwork procedures and processes
• Assists with Team Member questions/requests and escalates issues as appropriate to ensure prompt resolution.
• Performs Human Resources administrative duties such as ,maintaining all office supply par levels, employee records, data input, and research. Prepares Team Member/vendor badges, and new hire in processing packets.
• Assists in preparation for New Hire Orientation and execution of Team Member engagement, wellness, training and retention events.
• Responsible for project management, establishing and meeting timelines, attention to detail and to follow-through
• Assists in developing and maintaining property communication, including but not limited to employee self-service portal, back-of-house hallways, required federal, state and local posters, etc.
• Maintains an upbeat & positive attitude as well as a professional, courteous and friendly demeanor with all Team Members, applicants, and guests.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Maintains complete confidentiality of team member records/issues and protected company information at all times.
• Provides professional assistance in all areas of Wardrobe and HR, including but not limited to Team Member and uniform life cycles, internal communication, Team Member engagement events, and related transactions.
• Maintains an upbeat & positive attitude as well as a professional, courteous and friendly demeanor with all Team Members, applicants, and guests.
• Responsible for ensuring the compliance with all local, state, and federal regulations within area of responsibility and reporting potential issues to management.
• Adhere to all departments/company policies and procedures
• Responsible for any and all duties as assigned by your manager or a member of leadership.

BRING US YOUR BEST.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university preferred
• One to two years experience in Human Resources or office setting preferred
• Excellent presentation skills
• Must be proficient in Microsoft applications (Excel, Access, Word)
• Must be able to work a flexible schedule
• Ability to handle multiple tasks
• Must Successfully complete ServSafe Alcohol training certification course
• Good oral and written communication skills, must be fluent and literate in English
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment.

Follow us.

Equal Opportunity Employer