Assistant District Manager — Delivery & Customer Ops

Steinman Communications Inc; Lancaster, Northern (Lancaster County, KY); Hybrid; USD 40,000 - 65,000; Full time

Benefits offered by this job

4 Weeks PTO to Start

Paid Holidays

Medical, Dental, Vision benefits

401(k) with Company Match

Wellness Program

Employee Referral Program

Employee Assistance Program

Parental Leave Program

Job summary

Susquehanna Printing Company is seeking an Assistant District Manager to oversee Home Delivery operations in Lancaster County. The role requires independence and teamwork, with strong organizational, communication, and driving skills.

The candidate will liaise between District Managers, Independent Contractors, and customers, handling complaints and delivery-related issues while maintaining a positive attitude in all weather conditions.

Qualifications

• Excellent verbal and written communication skills.
• Ability to work independently or as part of a team.
• Proficiency with Microsoft Office.
• Willingness to drive and deliver routes as needed.
• Comfort dealing with delivery-related situations and de-escalation.

Responsibilities

• Telephone and computer skills are essential.
• Maintain a positive attitude and strong verbal communication.
• Work independently or as part of a team while staying organized.
• Update directional lists and implement changes from District Managers.
• Ensure customer/subscriber satisfaction with delivery of all products.
• Support single copy sales and carrier-based goals.
• Collaborate with staff to improve efficiency.

Skills

Communication

Telephone skills

Independent work

Microsoft Office

Driving

Tools

Microsoft Office

Circulation system

Job description

Susquehanna Printing Company is seeking an Assistant District Manager to oversee Home Delivery operations in Lancaster County. The role requires independence and teamwork, with strong organizational, communication, and driving skills.

The candidate will liaise between District Managers, Independent Contractors, and customers, handling complaints and delivery-related issues while maintaining a positive attitude in all weather conditions.