Susquehanna Printing Company- FT District Manager

Steinman Communications; Lancaster (Lancaster County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

4 weeks PTO

Paid holidays

Medical, prescription, dental, and vis

Short-term disability and basic life

401(k) with company match

Wellness program

Employee Assistance Program

Parental leave program

Employee referral program

Job summary

Susquehanna Printing Company, part of Steinman Communications, is seeking a full-time District Manager to oversee newspaper distribution across Lancaster County. You will lead independent carrier networks, ensure timely delivery, and support growth while serving as the liaison between contractors and customers. The role is field-based with early hours (approx.

3:00 a.m. – 11:00 a.m.), a vehicle-dependent route, and requires driving, problem-solving, and strong organizational skills to drive

Qualifications

• Experience in circulation, distribution, logistics, retail operations, route management, or a related field.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office applications.
• Ability to work independently and make sound decisions in a dynamic environment.
• Strong organizational, time management, and problem-solving skills.
• A collaborative, team-oriented mindset with a positive attitude.
• Valid driver's license, dependable vehicle, liability insurance, and a satisfactory motor vehicle record.

Responsibilities

• Recruit, onboard, train, and retain independent newspaper carrier contractors.
• Build relationships with contractors while ensuring contractual compliance.
• Monitor performance and uphold delivery quality and reliability.
• Make personnel-related decisions and address operational challenges proactively.
• Drive circulation growth and help achieve monthly circulation goals.
• Manage customer and dealer relationships across the territory.
• Collaborate with internal teams to enhance efficiency, service quality, and operational effectiveness.

Skills

Communication skills

Independent decision-making

Organizational skills

Team collaboration

Problem-solving

Tools

Microsoft Office

Job description

Are you a hands-on leader who thrives in a fast-paced environment? Susquehanna Printing Company is looking for a motivated full time District Manager to oversee newspaper distribution operations throughout Lancaster County.

The District Manager will manage independent carrier networks, ensure timely and accurate product delivery, support circulation growth, and serve as a key link between our company, our contractors, and our customers. If you're someone who enjoys solving problems, leading through influence, and making a direct impact on operational success, we'd love to hear from you.

This is a salaried position, and work hours may vary based on operational needs. The typical schedule is approximately 3:00 a.m. to 11:00 a.m. The role is primarily field-based, with about 65-70% of the time spent delivering routes and managing carriers using your own vehicle.

What You'll Do

Manage and Support Independent Carrier Networks

• Recruit, onboard, train, and retain high-quality independent newspaper carrier contractors.
• Build strong working relationships with contractors while ensuring compliance with contractual expectations.
• Monitor and uphold performance standards related to delivery quality, customer service, and reliability.
• Make personnel-related decisions and address operational challenges proactively.

Drive Circulation and Distribution Success

• Ensure customer and subscriber satisfaction levels consistently meet or exceed expectations.
• Conduct route audits to verify delivery accuracy and maintain route integrity.
• Support circulation growth initiatives and help achieve monthly circulation goals.
• Utilize sales tools and promotional strategies to increase readership and subscriptions.
• Assist with single-copy sales efforts and distribution initiatives.

Manage Customer and Dealer Relationships

• Serve as a primary point of contact for delivery-related concerns and service issues.
• Maintain positive dealer and customer relationships across your assigned territory.
• Monitor key performance metrics and implement improvements where needed.
• Collaborate with internal teams to enhance efficiency, service quality, and operational effectiveness.

Requirements

What You'll Bring

• Experience in circulation, distribution, logistics, retail operations, route management, or a related field.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office applications.
• Ability to work independently and make sound decisions in a dynamic environment.
• Strong organizational, time management, and problem-solving skills.
• A collaborative, team-oriented mindset with a positive attitude.
• Valid driver's license, dependable vehicle, liability insurance, and a satisfactory motor vehicle record.

Work Environment & Schedule

• Combination of office and field-based work throughout Lancaster County.
• Regular travel within the assigned territory.
• Early morning hours are a routine part of the position to ensure delivery deadlines and operational success.
• Ability to lift up to 50 pounds as needed.
• Use of standard office equipment, computers, and related technology.

Why Join Susquehanna Printing?

At Susquehanna Printing, we recognize that our employees are our greatest asset. We are committed to creating a workplace where talented individuals can grow, contribute, and succeed. As part of a respected organization with deep roots in Lancaster County, you'll join a team that values professionalism, innovation, and community service.

Benefits For Full-Time Employees

• 4 weeks of PTO to start (pro-rated during the first year)
• Paid holidays
• Medical, prescription, dental, and vision insurance
• Short-term disability and basic life insurance
• 401(k) with company match
• Wellness program
• Employee Assistance Program
• Parental leave program
• Employee referral program

About Susquehanna Printing

Susquehanna Printing has been part of Lancaster County's rich printing tradition since the mid-1800s. Today, we print several local weekly newspapers, along with books, magazines, tabloids, and commercial publications throughout the Mid-Atlantic region. As part of Steinman Communications, we continue to invest in advanced printing, mailing, and production technologies while maintaining our commitment to quality and customer service.

Convenient Lancaster Location

Located just off the Greenfield exit on Route 30, our facility offers easy access to shopping, dining, and major metropolitan areas including Philadelphia, Baltimore, and Washington, D.C.

Susquehanna Printing Company is an Equal Opportunity Employer.