Susquehanna Printing Company- FT District Manager

Susquehanna Printing SSS; Lancaster (Lancaster County); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

4 weeks PTO to start

Paid holidays

Medical, dental, vision insurance

Short-term disability & life insurance

401(k) with company match

Wellness program

Employee Assistance Program

Parental leave program

Employee referral program

Job summary

Susquehanna Printing Company is seeking a District Manager to oversee newspaper distribution across Lancaster County. This salaried role focuses on recruiting and managing independent carrier networks, ensuring timely deliveries, and driving readership growth.

The position is primarily field-based with early morning hours and travel throughout the territory. The ideal candidate will have experience in circulation/logistics, strong communication skills, and the ability to lead through influence.

Qualifications

• Experience in circulation, distribution, logistics, or a related field.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office applications.
• Ability to work independently and make sound decisions in a dynamic environment.
• Strong organizational and time management skills.
• Collaborative, team-oriented mindset.
• Valid driver's license, reliable vehicle, and insurance.

Responsibilities

• Recruit, onboard, train, and retain independent contractor carriers.
• Manage carrier networks and ensure contractual compliance.
• Monitor performance for delivery quality, customer service, and reliability.
• Make personnel decisions and address operational challenges.
• Drive circulation growth and achieve monthly goals.
• Support single-copy sales and distribution initiatives.
• Maintain relationships with dealers and customers.
• Track KPIs and collaborate with internal teams to improve efficiency.

Skills

Circulation/Distribution

Verbal & written communication

MS Office

Independent decision making

Organization & time management

Team collaboration

Valid driver's license & vehicle

Tools

None

Job description

About this position

Are you a hands-on leader who thrives in a fast-paced environment? Susquehanna Printing Company is looking for a motivated full time District Manager to oversee newspaper distribution operations throughout Lancaster County.

The District Manager will manage independent carrier networks, ensure timely and accurate product delivery, support circulation growth, and serve as a key link between our company, our contractors, and our customers. If you're someone who enjoys solving problems, leading through influence, and making a direct impact on operational success, we'd love to hear from you.

This is a salaried position, and work hours may vary based on operational needs. The typical schedule is approximately 3:00 a.m. to 11:00 a.m. The role is primarily field-based, with about 65–70% of the time spent delivering routes and managing carriers using your own vehicle.

What You'll Do

Manage and Support Independent Carrier Networks

• Recruit, onboard, train, and retain high-quality independent newspaper carrier contractors.
• Build strong working relationships with contractors while ensuring compliance with contractual expectations.
• Monitor and uphold performance standards related to delivery quality, customer service, and reliability.
• Make personnel-related decisions and address operational challenges proactively.

Drive Circulation and Distribution Success

• Ensure customer and subscriber satisfaction levels consistently meet or exceed expectations.
• Conduct route audits to verify delivery accuracy and maintain route integrity.
• Support circulation growth initiatives and help achieve monthly circulation goals.
• Utilize sales tools and promotional strategies to increase readership and subscriptions.
• Assist with single-copy sales efforts and distribution initiatives.

Manage Customer and Dealer Relationships

• Serve as a primary point of contact for delivery-related concerns and service issues.
• Maintain positive dealer and customer relationships across your assigned territory.
• Monitor key performance metrics and implement improvements where needed.
• Collaborate with internal teams to enhance efficiency, service quality, and operational effectiveness.

Requirements

What You’ll Bring

• Experience in circulation, distribution, logistics, retail operations, route management, or a related field.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office applications.
• Ability to work independently and make sound decisions in a dynamic environment.
• Strong organizational, time management, and problem-solving skills.
• A collaborative, team-oriented mindset with a positive attitude.
• Valid driver's license, dependable vehicle, liability insurance, and a satisfactory motor vehicle record.

Work Environment & Schedule

• Combination of office and field-based work throughout Lancaster County.
• Regular travel within the assigned territory.
• Early morning hours are a routine part of the position to ensure delivery deadlines and operational success.
• Ability to lift up to 50 pounds as needed.
• Use of standard office equipment, computers, and related technology.

Why Join Susquehanna Printing?

At Susquehanna Printing, we recognize that our employees are our greatest asset. We are committed to creating a workplace where talented individuals can grow, contribute, and succeed. As part of a respected organization with deep roots in Lancaster County, you'll join a team that values professionalism, innovation, and community service.

Benefits for Full-Time Employees

• 4 weeks of PTO to start (pro-rated during the first year)
• Paid holidays
• Medical, prescription, dental, and vision insurance
• Short-term disability and basic life insurance
• 401(k) with company match
• Wellness program
• Employee Assistance Program
• Parental leave program
• Employee referral program

About Susquehanna Printing

Susquehanna Printing has been part of Lancaster County's rich printing tradition since the mid-1800s. Today, we print several local weekly newspapers, along with books, magazines, tabloids, and commercial publications throughout the Mid-Atlantic region. As part of Steinman Communications, we continue to invest in advanced printing, mailing, and production technologies while maintaining our commitment to quality and customer service.

Convenient Lancaster Location

Located just off the Greenfield exit on Route 30, our facility offers easy access to shopping, dining, and major metropolitan areas including Philadelphia, Baltimore, and Washington, D.C.

Susquehanna Printing Company is an Equal Opportunity Employer.