Assistant Director, Student Success Programs

North Carolina State University; United States; On-site; USD 60,000 - 63,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Flexible Spending Account

Retirement Programs

Disability Plans

Life Insurance

Accident Plan

Paid Time Off and Other Leave Programs

12 Holidays Each Year

Tuition and Academic Assistance

And so much more!

Job summary

North Carolina State University is seeking an Assistant Director, Pack Support Programs in Raleigh, NC. The role focuses on student success coaching across TRIO Collegiate and related programs, managing multiple priorities, and building campus partnerships to enhance program impact.

The position reports to the Senior Director for TRIO Collegiate and Pack Support Programs and requires a Master’s degree with experience in advising, coaching, and program development to support diverse student

Qualifications

• Master’s degree from an accredited college or university in Counseling, Higher Education, Educational Research, Humanities, Social Sciences, or related fields
• Experience providing support services and/or working on retention and success initiatives

Responsibilities

• Develop, implement, and assess programs that support student transition, engagement, academic progress, and success.
• Contribute to strategic planning, goal setting, program evaluation, and annual reporting.
• Lead signature programs and educational initiatives, including program delivery and instruction.
• Use structured coaching and development models such as Inside Track, StrengthsFinder, and other evidence-informed approaches.
• Provide individual and group coaching to a designated student caseload and connect students with appropriate campus resources.
• Collaborate with campus partners to coordinate services and opportunities that support student success.
• Develop and assess program learning outcomes using appropriate evaluation tools and methods.
• Research benchmarks and promising practices to strengthen programs and services.
• Analyze annual assessment data and prepare reports for DASA Assessment, funding agencies, and other stakeholders.
• Build relationships with university departments, faculty, staff, and community organizations to strengthen student support.

Skills

Coaching

Relationship building

Program development

Team collaboration

Time management

Inside Track framework

Education

Master’s degree in Counseling, Higher Education, Educational Research, Humanities, Social Sciences, or related fields

Tools

Learning Management Systems

Data collection/assessment tools

Job description

North Carolina State University is seeking an Assistant Director, Pack Support Programs in Raleigh, NC. The role focuses on student success coaching across TRIO Collegiate and related programs, managing multiple priorities, and building campus partnerships to enhance program impact.

The position reports to the Senior Director for TRIO Collegiate and Pack Support Programs and requires a Master’s degree with experience in advising, coaching, and program development to support diverse student