Assistant Director, Student Success & Coaching Excellence

Valencia College; Orlando (FL); On-site; USD 57,000 - 64,000; Full time

Job summary

Valencia College is seeking an Assistant Director of Student Success to lead and evaluate the student success coaches across assigned campuses in Kissimmee, FL. The role focuses on developing coaching outcomes, training staff, and ensuring consistent service delivery to improve persistence and graduation rates.

The position requires strategic collaboration with leadership, strong data-informed decision making, and flexible scheduling to support events and student engagement activities.

Qualifications

• Two (2) years of progressively responsible experience in academic advising/coaching.
• Experience in a team lead capacity or leading others.
• Bachelor’s Degree from a regionally accredited institution, or equivalent combination.
• Strong knowledge of college career and academic programs.

Responsibilities

• Co-lead strategies to improve student experience, persistence, and graduation.
• Hire, supervise, and evaluate assigned student success coaches.
• Coordinate SOPs to ensure consistent coaching across the college.
• Assess tech usage, dashboards, and metrics; train staff on tools.
• Ensure staff coverage for group, one-on-one, and online coaching.
• Collaborate with college leadership to align coaching practices.
• Review survey results to improve coaching curriculum and outcomes.
• Analyze data and produce reports to support goals.

Skills

Staff leadership

Academic coaching

Data analysis

Communication

Project management

Education

Bachelor’s Degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Valencia College is seeking an Assistant Director of Student Success to lead and evaluate the student success coaches across assigned campuses in Kissimmee, FL. The role focuses on developing coaching outcomes, training staff, and ensuring consistent service delivery to improve persistence and graduation rates.

The position requires strategic collaboration with leadership, strong data-informed decision making, and flexible scheduling to support events and student engagement activities.