Assistant Director, Student Accounts & Financial Operations

WPU The William Paterson University of New Jersey

Wayne (NJ)

In loco

USD 74.000 - 97.000

Tempo pieno

4 giorni fa

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Vantaggi offerti da questo lavoro

Competitive benefits

Four-day summer workweek

Tuition support

Internal promotion opportunities

Descrizione del lavoro

William Paterson University in Wayne, New Jersey, is seeking an Assistant Director of Student Accounts to oversee tuition billing, accounts receivable, refunds, and reconciliations. You will supervise four staff, coordinate daily activities, and collaborate with Financial Aid, Registrar, IT, and Finance to resolve complex student account issues.

This role requires 5+ years in Student Accounts or Bursar operations, strong Excel and ERP experience, and a commitment to internal controls and

Competenze

Bachelor's degree from an accredited college or university.
Minimum of five years of progressively responsible experience in Student Accounts, Bursar operations, accounts receivable, higher education finance, or a closely related field.
Minimum of two years of supervisory or management experience.
Demonstrated experience with financial reconciliations, accounts receivable management, billing, financial reporting, and internal controls.
Proficiency in Microsoft Excel, including pivot tables, lookup functions, financial analysis, and reconciliation.
Experience using enterprise financial systems, student information systems, or other comparable ERP applications.

Mansioni

Manages assigned Student Accounts operations, including tuition billing, accounts receivable, payment processing, refunds, collections, financial reconciliations, and related customer service activities.
Supervises four assigned employees, including establishing work assignments, coordinating schedules and office coverage, monitoring attendance and performance, providing training and cross-training, and ensuring accountability for assigned responsibilities.
Oversees Banner tuition and fee assessment activities, including reviewing, testing, and maintaining billing rules, tuition structures, detail codes, and related system configurations to ensure accurate assessment of student charges.
Coordinates student billing processes, including electronic billing statements, payment deadlines, outstanding balance reviews, financial holds, and registration cancellation activities.
Oversees assigned student refund processing activities, including refund file generation, review, reconciliation, and coordination with Financial Aid and other departments to ensure compliance with applicable federal and institutional requirements.
Supports the administration and maintenance of TouchNet and related payment processing systems, including payment plans, electronic payments, Marketplace, student deposits, and payment reconciliations.
Prepares, reviews, and analyzes financial reports, accounts receivable aging, outstanding balances, billing activity, refunds, and other financial information using Banner, Microsoft Excel, and institutional reporting tools.
Investigates discrepancies and recommends corrective actions.
Coordinates assigned third-party billing, payment processing, and reconciliation activities to ensure accurate recording of financial transactions and timely resolution of outstanding balances.
Reviews financial transactions, reconciliations, and operational procedures within assigned areas to support accurate financial reporting, appropriate internal controls, and compliance with University policies and applicable regulations.
Implements and maintains departmental procedures within assigned areas, identifies opportunities for operational improvements, and recommends enhancements to the Director of Student Accounts.
Collaborates with Financial Aid, Registrar, Information Technology, Finance, Enrollment Management, and other University departments to resolve complex student account issues and support departmental initiatives.
Assists the Director of Student Accounts with operational planning, problem resolution, staff development, financial analysis, and departmental projects.
Represents the Office of Student Accounts on University committees, meetings, and special projects as assigned.
Performs other related duties as assigned.