Assistant Director, Student Accounting & Finance Ops

The William Paterson University of New Jersey; Wayne (NJ); On-site; USD 85,000 - 110,000; Full time

Job summary

William Paterson University of New Jersey is seeking an Assistant Director of Student Accounts to oversee tuition billing, accounts receivable, refunds, collections, financial reconciliations, and reporting. The role uses Banner, TouchNet, and Excel to support accurate financial processing and regulatory compliance.

The Assistant Director directly supervises four staff, coordinates daily work, training, and office coverage, and collaborates with other departments to resolve student account

Qualifications

• Experience supervising staff in a financial operation.
• Ability to analyze accounts receivable and billing data.
• Strong collaboration across departments.

Responsibilities

• Manages Student Accounts operations including billing, AR, refunds, and reconciliations.
• Directs four staff, assigns tasks, schedules, and ensures performance.
• Oversees Banner billing rules and student charges.
• Coordinates electronic billing, deadlines, holds, and registration cancellations.
• Maintains TouchNet payment processing and payment plan operations.
• Prepares financial reports and investigates discrepancies.
• Collaborates with Financial Aid, Registrar, IT, Finance to resolve issues.
• Represents the Office of Student Accounts on committees and projects.

Skills

People management

Cross-department collaboration

Financial analysis

Customer service

Tools

Banner

TouchNet

Microsoft Excel

Job description

William Paterson University of New Jersey is seeking an Assistant Director of Student Accounts to oversee tuition billing, accounts receivable, refunds, collections, financial reconciliations, and reporting. The role uses Banner, TouchNet, and Excel to support accurate financial processing and regulatory compliance.

The Assistant Director directly supervises four staff, coordinates daily work, training, and office coverage, and collaborates with other departments to resolve student account