Assistant Director, Parking & Management Services

City of Norfolk, VA; Norfolk (VA); On-site; USD 70,000 - 110,000; Full time

Job summary

City of Norfolk, Virginia, seeks a Parking Division leader to supervise daily operations across garages, enforcement, and maintenance while directing staff and coordinating with the Parking Director. You will develop policies, monitor performance metrics, and drive efficiency in service delivery.

The role requires strategic planning, budget oversight, and collaboration with other departments to support economic development and quality of life initiatives while ensuring excellent customer service.

Qualifications

• Five years of progressively responsible leadership experience in parking or related operations.
• Experience managing parking for large operations, events, and customer-facing services.

Responsibilities

• Oversee day-to-day operations of Parking Division including Parking Garage Operations, Enforcement, and Maintenance.
• Develop and implement parking policies for on- and off-street enforcement and support strategic city initiatives.

Skills

Leadership

Parking operations

Budgeting

Education

Bachelor's degree in related field

Master's degree preferred

Tools

Microsoft Office

Job description

City of Norfolk, Virginia, seeks a Parking Division leader to supervise daily operations across garages, enforcement, and maintenance while directing staff and coordinating with the Parking Director. You will develop policies, monitor performance metrics, and drive efficiency in service delivery.

The role requires strategic planning, budget oversight, and collaboration with other departments to support economic development and quality of life initiatives while ensuring excellent customer service.