Assistant Director of Operations

University of North Carolina - Chapel Hill; Elkins Hills (NC); On-site; USD 57,000 - 61,000; Full time

Job summary

University of North Carolina at Chapel Hill invites applications for the Assistant Director of Operations, overseeing daily Campus Recreation facilities, staff scheduling, and event logistics. The role leads a team including a full-time coordinator and about 40 student site managers, shaping policies, safety, and operations across multiple recreation spaces.

Applicants should hold a bachelor’s degree with related experience; CPR/First Aid/AED certification is required.

Qualifications

• Bachelor's degree and one year of related experience, or equivalent combination of training and experience.
• CPR, First Aid, and AED certification required upon hire or within first three months.

Responsibilities

• Oversee daily Campus Recreation facilities including scheduled events and reservations.
• Coordinate budgets, equipment purchases, and maintenance with facilities teams.
• Hire, train, and supervise approximately 40 student staff and one full-time coordinator.
• Develop and implement risk management plans and emergency action procedures.

Skills

Facilities management

People management

Risk management

Event planning

Staff training

Education

Bachelor's degree

Job description

Posting Information

Department: Campus Recreation-318601

Career Area: Student Services

Is this an internal only recruitment? No

Posting Open Date: 09/28/2026

Application Deadline: 10/19/2026

Position Type: Permanent Staff (SHRA)

Position Title: University Program Specialist - Journey

Salary Grade Equivalent: NC12 / GN11

Working Title: Assistant Director of Operations

Position Number: 00018996

Vacancy ID: P021411

Full-time/Part-time Permanent/Time-Limited: Full-Time Permanent

Hours per week: 40

Work Schedule: Monday-Friday, 8:00 a.m.-5:00 p.m., with occasional evenings and weekends required.

Work Location: Rams Head Recreation Center

Position Location: North Carolina, US

Hiring Range: $57,000 - $61,000

Notice to Applicants: This position is not eligible for H-1B sponsorship.

Position Summary Information

Be a Tar Heel!

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation\'s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn. One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community. University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit

Campus Recreation provides a diverse and intentional recreational program in a safe, inclusive, and accessible environment which enhances the social, mental, and physical well-being of the entire University community. With this mission as the focus, Campus Recreation\'s program offerings include intramural sports, aquatics, sport clubs, fitness and wellness, expeditions, challenge course, open recreation, special events, climbing sports, adaptive sports, and well-being outreach.

Position Summary

The Assistant Director of Operations provides daily leadership and oversight for all indoor and outdoor Campus Recreation facilities including the Student Recreation Center, Rams Head Recreation Center, Woollen Gym, Hooker Fields, and the South Campus Recreation Complex. The position is responsible for supervising a full-time Facility Operations Coordinator and coordinating the development and implementation of policies, standard operating procedures, emergency action procedures, risk management plans, and safety practices. A primary operations responsibility is working with Housekeeping Services, Grounds Services, and Facilities Services to maintain and upkeep indoor and outdoor recreation facilities. The position works closely and communicates with the Assistant Director of Member Services and Events to ensure event and reservation schedules and logistics occur without issue or conflicts. In addition to supervising one full-time Coordinator, this position hires, trains, and supervises approximately 40 student site managers for Campus Recreation indoor facilities. The Assistant Director develops annual budgets for areas of responsibility and coordinates the purchase and inventory of shared equipment and staff supplies. The position collaborates with key stakeholders to purchase facility and fitness equipment, conduct preventative maintenance, repairs, replacement, and coordinate layout and installation of equipment. The Assistant Director also develops strategies to maximize use of different software systems to facilitate facility access, equipment checkout, locker rentals, and staff scheduling. Finally, this position has significant risk management responsibilities, including the development and implementation of emergency action plans for all Campus Recreation facilities. The position reports to the Associate Director of Facilities and Operations and assumes responsibility for Campus Recreation facilities and operations in the absence of the Associate Director. * CPR, First Aid, and AED certification is required upon hire or must be obtained within the first three months of employment.

Minimum Education and Experience Requirements

Bachelor\'s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Management Preferences

• Experience managing recreation facilities and/or recreation operations.
• Knowledge and experience developing and implementing risk management and emergency action plans.
• Experience supervising full-time employees.
• Experience training and supervising student employees.
• Experience coordinating recreation programs, facility operations, or related activities in a higher education or similar setting.

Required Licenses/Certifications

Special Physical/Mental Requirements

• Weekend and evening work may be required.
• Ability to lift up to 50 lbs. with or without reasonable accommodations.

Campus Security Authority Responsibilities

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.

Position/Schedule Requirements

Special Instructions

Quick Link

https://unc.peopleadmin.com/postings/325959

Contact Information

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at [phone] or send an email to [e-mail]

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.