Assistant Director of Operations

University of North Carolina at Chapel Hill; Chapel Hill (NC); On-site; USD 57,000 - 61,000; Full time

Job summary

University of North Carolina at Chapel Hill is seeking an Assistant Director of Operations to lead and oversee all Campus Recreation facilities, including the Rams Head Recreation Center and other sites. The role supervises staff, coordinates safety programs, and partners with campus services to ensure smooth operations.

The position requires a bachelor’s degree with at least one year of related experience, plus strong leadership and project management skills.

Qualifications

• Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience.
• All degrees must be received from appropriately accredited institutions.

Responsibilities

• Provide daily leadership and oversight for all Campus Recreation facilities, including Student Recreation Center and Rams Head Recreation Center.
• Hire, train, and supervise approximately 40 student site managers and supervise one full-time coordinator.
• Develop annual budgets and coordinate equipment purchases and inventory.
• Collaborate with facilities teams to implement policies, safety practices, and emergency plans.

Education

Bachelor’s degree and one year of related experience

Job description

Department:

Campus Recreation-318601

Career Area:

Student Services

Is this an internal only recruitment?:

No

Posting Open Date :

09/28/2026

Application Deadline:

10/19/2026

Position Type:

Permanent Staff (SHRA)

Position Title:

University Program Specialist - Journey

Salary Grade Equivalent:

NC12 / GN11

Working Title:

Assistant Director of Operations

Position Number:

00018996

Vacancy ID:

P021411

Full-time/Part-time Permanent/Time-Limited:

Full-Time Permanent

Hours per week:

40

Work Schedule:

Monday–Friday, 8:00 a.m.–5:00 p.m., with occasional evenings and weekends required.

Work Location:

Rams Head Recreation Center

Position Location:

North Carolina, US

Hiring Range:

$57,000 - $61,000

Pay Band Information:

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Notice to Applicants:

This position is not eligible for H-1B sponsorship.

Be a Tar Heel!:

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit:

Campus Recreation provides a diverse and intentional recreational program in a safe, inclusive, and accessible environment which enhances the social, mental, and physical well-being of the entire University community. With this mission as the focus, Campus Recreation’s program offerings include intramural sports, aquatics, sport clubs, fitness and wellness, expeditions, challenge course, open recreation, special events, climbing sports, adaptive sports, and well-being outreach.

Position Summary:

The Assistant Director of Operations provides daily leadership and oversight for all indoor and outdoor Campus Recreation facilities including the Student Recreation Center, Rams Head Recreation Center, Woollen Gym, Hooker Fields, and the South Campus Recreation Complex. The position is responsible for supervising a full-time Facility Operations Coordinator and coordinating the development and implementation of policies, standard operating procedures, emergency action procedures, risk management plans, and safety practices. A primary operations responsibility is working with Housekeeping Services, Grounds Services, and Facilities Services to maintain and upkeep indoor and outdoor recreation facilities.

The position works closely and communicates with the Assistant Director of Member Services and Events to ensure event and reservation schedules and logistics occur without issue or conflicts. In addition to supervising one full-time Coordinator, this position hires, trains, and supervises approximately 40 student site managers for Campus Recreation indoor facilities.

The Assistant Director develops annual budgets for areas of responsibility and coordinates the purchase and inventory of shared equipment and staff supplies. The position collaborates with key stakeholders to purchase facility and fitness equipment, conduct preventative maintenance, repairs, replacement, and coordinate layout and installation of equipment. The Assistant Director also develops strategies to maximize use of different software systems to facilitate facility access, equipment checkout, locker rentals, and staff scheduling. Finally, this position has significant risk management responsibilities, including the development and implementation of emergency action plans for all Campus Recreation facilities.

The position reports to the Associate Director of Facilities and Operations and assumes responsibility for Campus Recreation facilities and operations in the absence of the Associate Director.

* CPR, First Aid, and AED certification is required upon hire or must be obtained within the first three months of employment.

Minimum Education and Experience Requirements:

Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Management Preferences:

• Experience managing recreation facilities and/or recreation operations.
• Knowledge and experience developing and implementing risk management and emergency action plans.
• Experience supervising full-time employees.
• Experience training and supervising student employees.
• Experience coordinating recreation programs, facility operations, or related activities in a higher education or similar setting.

Special Physical/Mental Requirements :

• Weekend and evening work may be required.
• Ability to lift up to 50 lbs. with or without reasonable accommodations.

Campus Security Authority Responsibilities:

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.