Coordinator, Fitness Operations

The University of North Carolina at Greensboro; Greensboro (NC); On-site; USD 43,888 - 46,000; Full time

Benefits offered by this job

None

Job summary

The University of North Carolina at Greensboro seeks a Coordinator, Fitness Operations to lead the fitness spaces at the Kaplan Center. You will supervise 30–40 student employees, recruit, onboard, schedule, and train staff while ensuring excellent customer service, proper equipment usage, and rigorous risk management.

The role requires a relevant Bachelor's degree with experience, and national certifications in group fitness or personal training, plus CPR/First Aid.

Qualifications

• Bachelor's degree with relevant experience.
• National certification in group fitness and/or personal training.
• Team-player philosophy and ability to work independently and in teams.
• Strong oral and written communication skills.
• Commitment to student leadership development and academic success.
• American Red Cross CPR/AED and First Aid, or ability to obtain within 3 months.
• Ability to work occasional evenings and weekends.

Responsibilities

• Coordinate and manage fitness spaces in the Kaplan Center (216,000 sq ft).
• Directly supervise 30–40 part-time student employees via recruitment, onboarding, scheduling, training, evaluation and development.
• Maintain service excellence with customer service, equipment usage, emergency procedures and risk management.

Skills

Strong communication skills

Team-player

Experience in recreation/fitness

Customer service oriented

Evening/weekend availability

Driver's license

CPR/AED First Aid certification

National certification in groupfitness

Education

Bachelor's degree

Master's Degree in Sport Management / Exercise Science

Tools

Fusion

Connect2

Time Clock Plus

When2Work

Canvas

EMS

Handshake

Job description

Posting Details

Position Number: 997940

Functional Title: Coordinator, Fitness Operations

Position Type: Staff

Position Eclass: EP - EHRA 12 mo leave earning

University Information

Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit

The Department of Recreation and Wellness (RecWell) is housed in the Division of Student Affairs. RecWell fosters comprehensive wellness by engaging students and the UNCG community in experiential and educational opportunities. We promote lifelong success through meaningful and inclusive programs and resources. RecWell offers comprehensive recreation and wellness programming including; fitness, aquatics, informal recreation, outdoor adventures, competitive sports, Esports, and wellness education. The department strives to provide opportunities that enhance student success.

The Division of Student Affairs encourages students to be engaged citizens through enriching their personal and professional development in a diverse and inclusive community of care.

Student Affairs goals include:

• Collaborating to create a vibrant student-centered environment supports student learning, engagement, service, and leadership while preparing students to contribute to a global society.
• Create a culture of care and support for all students which empowers them to take an active and influential role in their collegiate experience.
• Cultivate opportunities to enrich the student experience and the University's rich traditions in celebration of diversity, service, life-long learning and Spartan Pride.
• Serve as wise stewards of University resources.

Position Summary

Under the direction and supervision of the Assistant Director of Fitness, the Coordinator, Fitness Operations is responsible for the coordination and management of the fitness spaces in the 216,000 sq ft. Leonard J. Kaplan Center for Wellness. The Coordinator, Fitness Operations also directly supervises and develops a team of approximately 30-40 part-time student employees through recruitment, hiring, onboarding, scheduling, training, evaluating, and ongoing professional development. The position is responsible for maintaining service excellence by ensuring staff are knowledgeable in customer service, equipment usage, emergency response procedures, and risk management practices.

Minimum Qualifications

• Relevant Bachelor's degree with relevant experience.
• National certification in group fitness and/or personal training.
• Team-player philosophy and able to successfully work independently and in collaborative groups.
• Strong communication skills, both oral and written.
• Strong commitment to the development of students to provide leadership training, support academic success, and professional development.
• American Red Cross CPR/AED and First Aid Certification or able to attain within first three months.
• Ability to work occasional evening and weekend hours in addition to regular University hours

Additional Required Certifications, Licensures, and Certificates

American Red Cross CPR/AED and First Aid certification or able to attain within first three months. Drivers license required. National certification in group exercise and/or personal training.

Preferred Qualifications

• Master's Degree in Sport Management, Exercise Science/Kinesiology, or related field from a 4-year accredited institution.
• Two years' professional experience in recreation, athletics or fitness in higher education or commercial setting (completion of a Graduate Assistantship will be counted in professional experience).
• Experience managing a fitness facility with oversight of equipment preventative maintenance and assessment, budgetary and/or equipment purchasing.
• Marketing, promotions, communications and event-hosting experience.
• Competent in recreation/fitness software including, but not limited to: Fusion,Connect2 and Time Clock Plus, When2Work, Canvas, EMS, Handshake.

Recruitment Range

$43,888 - $46,000

Job Details

Org #-Department: Recreation and Wellness - 44801

Position Number: 997940

Functional Title: Coordinator, Fitness Operations

Position Type: Staff

Position Eclass: EP - EHRA 12 mo leave earning

Job Open Date: 07/30/2026

Open Until Filled: No

FTE: 1.000

Number of Months per Year: 12

Type of Appointment: Permanent

FLSA: Exempt