Assistant Director of Employer Relations-Operations

North Carolina Agricultural & Technical State University; Greensboro (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Paid holidays

Retirement plan

Job summary

North Carolina A&T State University seeks an Assistant Director of Employer Relations-Operations to coordinate employer-relations programs and events, ensuring efficient processes and high-quality service. You will advise employers, manage data, and support budgeting and reporting for large recruitment events.

The role requires strong communication, organizational, and project-management skills, with occasional evenings/weekends and travel between campus locations as needed.

Qualifications

• Bachelor's degree in business administration, higher education, student affairs, human resources, communications, marketing, event management, or related field.
• Master's degree preferred and four or more years of relevant experience in career services, employer relations, or event operations.

Responsibilities

• Coordinate employer-relations operations, services, and events including career fairs.
• Advise employers on recruitment practices and available services.
• Monitor budgets, payments, and financial records for events.
• Plan, staff, and execute major Career Services events with on-site operations.

Education

Bachelor's degree in business administration or related field

Master's degree preferred

Tools

Handshake

Symplicity

Job description

Assistant Director of Employer Relations-Operations

Assistant Director of Employer Relations-Operations reports to the Associate Director of Career Services and Employer Relations and supports a seamless recruitment experience for external employers by coordinating assigned employer-relations operations, services, projects, events, and programs. The position promotes efficient processes, high-quality customer service, accurate information management, and the successful implementation of approved employer‑engagement initiatives. The Assistant Director coordinates employer programming, approved outreach activities, and operational logistics for major recruitment events, including career fairs. Responsibilities include advising employers on established recruitment practices and available services, monitoring employer payment status in coordination with designated administrative staff, maintaining employer and event data, and preparing operational and assessment reports. Working under the direction of the Associate Director, the Assistant Director supports the planning and execution of major Career Services events and programs, including logistics, vendor coordination, event staffing, customer service, and on‑site operations. The position tracks assigned event and program budgets, maintains supporting financial records, and provides timely updates to the Associate Director regarding operational and resource needs. This position requires strong interpersonal, communication, organizational, and project‑management skills; proficiency in information and data management; and the ability to manage multiple priorities, apply established procedures, work independently, and resolve routine operational issues effectively. Other related duties may be assigned consistent with the scope and responsibilities of the position.

Primary Function of Organizational Unit

The Office of Career Services (OCS) provides innovative, comprehensive, and progressive interdisciplinary programs, services, and resources to assist the University's 15,000+ undergraduate and graduate students and recent alumni in launching their careers. Career Services is customer-focused and centralizes the functions of career development/counseling, full-time employment, on-campus student employment, summer internships, cooperative education, and part-time employment. The OCS brings 1200+ employers to campus and shares more than 15,000 position announcements yearly. Individuals formally enrolled in a degree‑granting program at the University, or alumni, are eligible to use the facilities, programs, and services.

Minimum Requirements

Minimum Degree and Experience Qualifications

• Bachelor's degree in business administration, higher education, student affairs, human resources, communications, marketing, event management, project management, or a related field, and at least four years of progressively responsible professional experience in career services, employer relations, recruiting, higher education, event operations, project management, or a related area.

Candidates must also demonstrate:

• Experience coordinating multiple projects, programs, or large-scale events, including logistics, scheduling, vendor coordination, and on-site execution.
• Strong organizational and project-management skills, with the ability to manage competing priorities and meet established deadlines.
• Experience providing customer service and communicating effectively with employers, vendors, students, university personnel, and other stakeholders.
• Experience maintaining records, preparing reports, and working with databases, customer relationship management systems, or career-services technology.
• Working knowledge of budget tracking, payment processing, purchasing, deposits, invoices, or related financial procedures.
• Strong written, verbal, interpersonal, analytical, and problem‑solving skills.
• Ability to work independently, apply established policies and procedures, exercise sound judgment, and appropriately elevate matters requiring additional review.
• Ability to work occasional evenings and weekends and travel between campus and event locations as required.

All degrees must be awarded by accredited institutions.

Preferred Years Experience, Skills, Training, Education

• Master's degree in business administration, higher education, student affairs, human resources, communications, marketing, project management, or a related field.
• Four or more years of relevant experience in career services, employer relations, recruiting, higher education, event operations, or project management.
• Experience coordinating large-scale events, recruitment programs, conferences, or employer‑engagement events.
• Experience using Handshake, Symplicity, or a comparable career-services or CRM platform.
• Experience coordinating vendors, event logistics, space planning, staffing, and on-site operations.

All degrees must be awarded by accredited institutions.

Position Information

• Working Title: Assistant Director of Employer Relations-Operations
• Position Number: 007428
• Recruitment Salary Range: Commensurate with education and experience
• FLSA: Exempt
• Appointment Type: Permanent - Full-time
• Tenure Track: No
• Location: On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on‑site)

Special Instructions

• Accrued Vacation and Sick Leave for Eligible Employees
• Community Service Leave
• Aetna - State Health Benefits of North Carolina
• NCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more
• 12 Paid Holidays
• Teachers and State Employees Retirement System (TSERS)
• Optional Supplemental Plans - 401k, 403b, 457b and 457
• Employee Assistance Program (EAP)
• Campus Recreation Center Discount
• University Bookstore Discount
• and more

North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Aff…

Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks.

This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.