Assistant Director for Residential Experience Recruitment and Training

North Carolina Agricultural and Technical State University; Greensboro (NC); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Retirement plan (TSERS)

Paid holidays and leave

Job summary

North Carolina A&T State University seeks an Assistant Director for Residential Experience Recruitment and Training to lead staff development, onboarding, and ongoing training within Housing & Residence Life. You will supervise Residence Hall Directors and/or Graduate Assistants while shaping recruitment and selection processes for a large student staff.

As a designated conduct officer, you will adjudicate student behavior in housing settings and coordinate a 24/7 on-call structure to support

Qualifications

• Master’s degree in higher education administration or related field, or equivalent.
• 3–4 years in student affairs, housing, or conduct.
• Experience supervising professional staff.
• Experience addressing student concerns, crises, or conduct.
• Experience hearing student conduct or standards cases.

Responsibilities

• Provide strategic leadership for staff recruitment, selection, onboarding, training, and retention.
• Supervise Residence Hall Directors and/or Graduate Assistants.
• Hear/adjudicate student conduct in campus housing context.
• Coordinate on-call and 24/7 residential operation support.
• Develop equitable staff development programs and training materials.

Skills

Supervisory experience

Staff development

Crisis response

Policy interpretation

Communication skills

Data analysis

Team leadership

Student conduct adjudication

On-call readiness

Education

Master’s degree in higher education administration

Equivalent combination of education and leadership experience

Tools

Maxient or Advocate

Job description

Classification Information

Classification Type

EHRA

Position Overview

Primary Purpose of Position

The Assistant Director of Student Staff Development, Training, and Selection provides strategic leadership for department-wide student staff talent practices while supervising an assigned portfolio of Residence Hall Directors and/or Graduate Assistants. The position designs consistent and equitable systems for recruitment, selection, onboarding, training, ongoing development, and retention of residential student staff. To see the full job description, please click the link.

The Assistant Director is a full-time, live-in, twelve-month professional and a key educator within the Division of Student Affairs. The position advances student learning, belonging, wellbeing, safety, and accountability through staff leadership, responsive operations, and educational student conduct practices.

As a designated conduct officer for Housing and Residence Life, the Assistant Director hears and adjudicates assigned student behavior cases and works within the department’s centralized case-assignment and consultation structure.

Primary Function of Organizational Unit

The primary purpose of the Housing and Residence Life department is to provide housing accommodation and a certain quality of life for over 6500 students. To provide living accommodations which are clean, safe, healthy, and comfortable while enhancing a certain quality of life, which supports the academic mission of North Carolina A&T State University. The Residence Life program is designed to provide an environment which supports students in their academic pursuits, encourages interpersonal development, and offers opportunities for individual growth and challenge. To provide a quality of life for on campus students through a clean, safe, educational environment. Responsible for the overall leadership and management of all residence halls, the assignments of rooms, occupancy status of halls, housekeeping needs, maintenance concerns, and budgets, including operating and programming

Minimum Requirements

Required

• Master’s degree completed or in progress in higher education administration, college student personnel, counseling, or a related field. An equivalent combination of education and relevant leadership experience may be considered.
• Three to four years of progressively responsible experience in student affairs, housing and residence life, student conduct, or a closely related setting.
• Demonstrated experience supervising, coaching, or leading professional, graduate, or paraprofessional staff.
• Demonstrated experience responding to student concerns, behavioral incidents, emergencies, or crisis situations.
• Experience hearing or adjudicating student conduct or community standards cases.

Experience coordinating recruitment, selection, training, onboarding, or staff-development programs.

Knowledge, Skills, and Abilities

• Knowledge of student development theory, residential education, and inclusive community practices.
• Strong supervisory, coaching, performance-management, and team-development skills.
• Ability to interpret policy, exercise sound judgment, and manage competing priorities in a complex residential environment.
• Demonstrated skill in student conduct adjudication, conflict resolution, crisis response, and educational accountability.
• Effective written, verbal, interpersonal, and cross-functional communication skills.
• Ability to analyze operational and student-behavior data, identify trends, and recommend improvements.
• Commitment to accurate documentation, confidentiality, fairness, consistency, and timely follow-through.
• Ability to participate in an on-call structure and support a 24/7 residential operation.
• Knowledge of adult learning, training design, facilitation, talent selection, onboarding, and workforce development practices.
• Ability to build compliant, well-documented processes with clear roles and accountability.

Preferred Years Experience, Skills, Training, Education

• Four or more years of full-time experience in Housing and Residence Life or a comparable residential program.
• Experience chairing a Recruitment committee, Training committee, or management of recruitment, training, and selection of student staff.
• Experience with on-call response and live-on university housing responsibilities.
• Experience with conduct or case-management software, such as Maxient or Advocate.
• Experience supporting students from varied backgrounds and needs.
• Experience using assessment findings and operational data to improve programs and services.
• Experience designing learning outcomes, facilitator materials, or competency-based training.

Experience with student employment or HR-related workflow coordination.

Required License or Certification

Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.

On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site)

Position Information

Working Title

Assistant Director for Residential Experience Recruitment and Training

Position Number

005206

Recruitment Salary Range

commensurate with education and experience

FLSA

Exempt

Appointment Type

Permanent - Full-time

Tenure Track

No

FTE

If Time Limited, Appointment Length

Organizational Division

Housing & Residence Life

Organizational Location

VC for Student Affairs

Organizational Unit

Housing & Res Life Asst Dir

Posting Detail Information

Posting Number

EPA3223

Open Date

10/07/2026

Close Date - for postings that do not use Open Until Filled

Open Until Filled

Yes

Open Until Filled Minimum Application Period Postings: Positions remaining posted after this date are continuing to accept applications, but may close at any time. Applications received by this date will receive full consideration, applications received after this date may receive consideration depending upon the status of the search

10/23/2026

Date Position Available

1/1/2027

Employee Benefits available to NC A & T permanent employees include the following and more;

• Accrued Vacation and Sick Leave for Eligible Employees
• Community Service Leave
• Aetna – State Health Benefits of North Carolina
• NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
• 12 Paid Holidays
• Teachers and State Employees Retirement System (TSERS)
• Optional Supplemental Plans – 401k, 403b, 457b and 457
• Employee Assistance Program (EAP)
• Campus Recreation Center Discount
• University Bookstore Discount
• and more

This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.

Quick Link

https://jobs.ncat.edu/postings/41715