Assistant Director of Admissions Processing

The University of Texas at Arlington; Arlington (TX); Hybrid; USD 63,000 - 70,000; Full time

Job summary

The University of Texas at Arlington seeks an Assistant Director of Admissions Processing to supervise and coordinate admissions processing operations in support of enrollment goals.

You will provide leadership for admissions processing staff, oversee daily operational workflows, and drive process improvement initiatives to ensure accurate and timely application processing in compliance with institutional policies.

Qualifications

• Bachelor’s degree with 3 years in higher education admissions, incl. 1 year supervisory; or 7 years total.
• Experience supervising staff in a higher education admissions or enrollment environment.
• Knowledge of SIS, CRM and document imaging systems (PeopleSoft, Slate, Perceptive Content).
• Experience with admissions processing operations, residency determination, and enrollment practices.

Responsibilities

• Lead admissions processing leadership team and align with Director on strategies.
• Supervise staff, assign work, conduct evaluations, and provide hiring input.
• Oversee daily admissions processing operations, including mail, test scores, fees, workflows.
• Coordinate with campus partners to support enrollment growth and student services.
• Develop, document, and improve processing procedures and training materials.
• Resolve escalated issues and ensure accuracy and timeliness of processing.

Skills

Leadership

Supervisory

Admissions processing

Process analysis

Communication

Education

Bachelor’s degree in a related field

Tools

PeopleSoft SIS

Slate CRM

Perceptive Content

Job description

Salary

The annual salary for this position ranges from $62,651 to $70,000. The final offer will be commensurate with the candidate’s relevant experience and qualifications.

Salary

The annual salary for this position ranges from $62,651 to $70,000. The final offer will be commensurate with the candidate’s relevant experience and qualifications.

Documents Needed to Apply

Required

• Resume
• Cover letter
• References (minimum of three)

Purpose of Position

The Assistant Director of Admissions Processing supervises and coordinates admissions processing operations to support institutional enrollment goals. This position provides leadership for admissions processing staff, oversees daily operational workflows, supports process improvement initiatives, and ensures accurate and timely application processing in compliance with institutional policies and regulatory requirements.

Essential Functions

• Serves as a member of the admissions processing leadership team and collaborates with the Director on operational strategies, planning, and initiatives that support enrollment goals and admissions processing efficiency.
• Provides direct supervision to admissions processing staff, including assigning and prioritizing work, approving leave, conducting performance evaluations, coaching and training employees, interviewing candidates, and making hiring recommendations while promoting service excellence.
• Oversees day-to-day admissions processing operations, including mail processing, test scores, application fees, workflow monitoring, and accurate and timely processing of applications and supporting documentation.
• Supports online program and One Stop initiatives by coordinating admissions processing workflows, providing training and operational guidance, and implementing processes that promote effective student service delivery and enrollment growth.
• Assists in the development, implementation, documentation, and continuous improvement of admissions processing procedures, operational workflows, training materials, standard operating procedures, and related system testing to ensure compliance with institutional policies.
• Collaborates with Enrollment Management offices and campus departments to support admissions operations, student services, institutional initiatives, and consistent communication with students and campus partners.
• Resolves escalated processing issues, student concerns, and complex application cases with professionalism, sound judgment, and a focus on operational effectiveness and continuous improvement.
• Performs other duties as assigned.

Required Qualifications

• Bachelor’s degree in a related field and three (3) years of progressively responsible experience in higher education admissions, enrollment services, or a related high-volume office environment to include one (1) year of supervisory experience; OR seven (7) years of an equivalent combination of education and experience.

Preferred Qualifications

• Experience supervising staff in a higher education admissions or enrollment environment.
• Knowledge of student information systems, CRM platforms, and document imaging systems such as PeopleSoft SIS, Slate CRM, and Perceptive Content.
• Experience with admissions processing operations, residency determination, and enrollment management practices.
• Experience analyzing workflows, implementing process improvements, and working in a high-volume, deadline-driven environment.

Knowledge, Skills & Abilities

• Knowledge of admissions processing operations, enrollment management practices, and university policies and procedures related to admissions.
• Ability to analyze processes, interpret reports and operational data, and identify opportunities for improvement.
• Strong leadership and supervisory skills, including the ability to train, mentor, and evaluate staff.
• Ability to exercise sound judgment, initiative, and problem-solving in a fast-paced environment.
• High degree of accuracy and attention to detail in all aspects of work performed.
• Strong organizational and time-management skills with the ability to prioritize multiple responsibilities and deadlines.
• Excellent written and verbal communication skills, including the ability to explain processes clearly and effectively to staff, students, and campus partners.

Work Schedule

• Monday through Friday; 8:00am through 5:00pm
• Hybrid work schedule (remote & in-office) may be offered after probational period.

Benefits Information

Position is benefit eligible: Yes

We are proud to offer a comprehensive benefits package to our employees at the University.

https://www.uta.edu/hr/employee-benefits

PreEmployment Background Check

It is the policy of The University of Texas at Arlington to conduct a pre employment background check on any applicant who is under final consideration for employment with the University.

This position may have access to critical infrastructure as defined by Section 113.001(2) of the Texas Business and Commerce Code. If so, to be hired for and continue to be employed in this position you must maintain the security or integrity of the infrastructure as set forth in Texas Executive Order GA 48. By assuming this position, and if you have access to critical infrastructure, you authorize the University to conduct routine background checks.

University Information

The University of Texas at Arlington (UTA) is located in the heart of the Dallas-Fort Worth-Arlington metroplex, a vibrant and diverse metropolitan area that is home to over 7 million people, one of the fastest-growing tech economies in the United States, and a wide array of arts, entertainment, and cultural activities. As a comprehensive teaching, research, and public service institution, UTA is dedicated to the advancement of knowledge through scholarship and creative work. With an enrollment of more than 42,000 students, UTA is the second largest in the University of Texas System. As a result of its combination of rigorous academics and innovative research, UTA is designated as a Carnegie R-1 “Very High Research Activity” institution and nationally recognized for its commitment to student success and service. It ranks No. 5 in Military Times’ “Best for Vets: Colleges” and is the top university in North Texas for its graduates’ salaries (The Wall Street Journal). UTA is designated as both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution and is No. 6 for undergraduate ethnic diversity in the United States (U.S. News & World Report, 2023). With a global alumni network of approximately 280,000 – including leaders at many of the 24 Fortune 500 companies headquartered in North Texas – UTA contributes an estimated $29 billion annually to the Texas economy.

UTA is expanding its regional footprint by building a regional campus, called UTA West, in Parker County on the far west side of Fort Worth. It is scheduled to open in fall 2028. This initiative aligns with the university’s strategic growth and commitment to serving the broader community.

This is an exciting time to join UTA and contribute to its bold vision for the future.

EEO Statement

It is the policy of The University of Texas at Arlington (UTA or The University) to provide an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. The University also prohibits discrimination on the basis of gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally-protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure the University’s compliance with this policy.

ADA Accommodations

The University of Texas at Arlington is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to 817-272-5550 or email [e-mail] .