Assistant Director, Learner Experience, Innovation & Knowledge Management, Executive Education

Lloyd's Register Group; Cambridge (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

MIT Sloan Executive Education seeks an Assistant Director for Learner Experience, Innovation & Knowledge Management.

This role will manage a portfolio of initiatives to strengthen learner experience, program development, sales enablement, knowledge management, and continuous improvement; partner with program directors and cross‑functional teams to develop resources, tools, and practices that elevate program quality and operational effectiveness.

Job description

ASSISTANT DIRECTOR, LEARNER EXPERIENCE, INNOVATION & KNOWLEDGE MANAGEMENT, Sloan Executive Education, will manage a portfolio of initiatives that strengthen learner experience, program development, sales enablement, knowledge management, and continuous improvement; partner with program directors and cross-functional teams to develop resources, tools, and practices that enhance program quality, consistency, and operational effectiveness; analyze learner, program, market and operational data to develop insights, recommendations, and compelling narratives that support stakeholder engagement and decision-making; lead the governance and continuous improvement of knowledge management systems, shared resources, and digital collaboration environments; identify, evaluate, and support implementation of AI-enabled and emerging technologies that improve learner experience, team effectiveness, and organizational capability; manage projects from concept through implementation, coordinating stakeholders, driving adoption, and advancing process improvement efforts; and foster innovation, knowledge sharing, and continuous improvement across Executive Education.

The full job description is available, here: https://web.mit.edu/sloan-hr/jobs/ExecEdAssistantDirectorLearnerExperience.pdf