Alumni Engagement Assistant

IMDiversity Inc.; Cambridge (MA); Hybrid; USD 38,000 - 47,000; Full time

Job summary

MIT Sloan Office of External Relations is seeking an Alumni Engagement Assistant to provide administrative and programmatic support for Engagement Events and Strategic Alumni Engagement teams. You will coordinate alumni programs, manage event logistics, and develop registration systems while maintaining timely communications and documentation.

As a primary contact for alumni and internal partners, you will ensure excellent customer service, handle data needs, budgeting tasks, and support

Qualifications

• High school diploma or equivalent required with min 3 years admin/events support exp.
• Strong interpersonal and analytical abilities and customer service focus.
• Proficiency in Microsoft Office, Zoom, Qualtrics, and Cvent required.
• Excellent organizational, written communication and prioritization skills.

Responsibilities

• Provide admin and program support to Engagement Events and Strategic Alumni Engagement teams.
• Coordinate alumni programs including MIT Sloan Reunion and January Executive Electives.
• Manage event logistics, develop registration systems, and prepare communications.
• Maintain timelines, documentation, and alumni information on the website.
• Serve as primary contact for alumni and internal partners with strong customer service.
• Oversee data needs, event coding, reporting, and monthly metrics; track budgets.

Skills

Interpersonal skills

Analytical skills

Customer service

Organizational skills

Presentation skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Zoom

Qualtrics

Cvent

Job description

Alumni Engagement Assistant

Job Number: 26065

Functional Area: Event Planning

Department: MIT Sloan Office of External Relations

School Area: Sloan School of Management

Pay Range Minimum: $27.50

Pay Range Maximum: $34.20

Employment Type: Full-time (Hybrid)

Employment Category: Non-Exempt

Visa Sponsorship Available: No

Schedule:

Pay Grade: 5

Posting Description

ALUMNI ENGAGEMENT ASSISTANT, Sloan Office of External Relations, provides administrative and programmatic support to the Engagement Events and Strategic Alumni Engagement teams, coordinating alumni programs including MIT Sloan Reunion and January Executive Electives. This role manages event logistics, develops registration systems, prepares communications and materials, and maintains timelines and documentation. They serve as a primary point of contact for alumni and internal partners, delivering exceptional customer service. Responsibilities include maintaining alumni event information on the website and overseeing data needs, including event coding, reporting, and monthly metrics. The position tracks and reconciles budgets, processes financial transactions, and supports departmental scheduling and administrative needs.

Job Requirements

REQUIRED: High school diploma or equivalent; a minimum of three years of administrative and/or events support experience; demonstrate strong interpersonal and analytical skills with superior customer service abilities; proficiency in Microsoft Suite, Zoom, Qualtrics, and event management platforms such as Cvent; exceptional organizational and presentation skills, along with strong written communication abilities and the capacity to set goals and priorities in a fast-paced environment; be a collaborative self-starter with strong initiative and attention to detail. PREFERRED: Experience working with alumni, volunteers, senior staff, and administration; project management experience; writing and editing skills; and customer service or events experience in higher education or nonprofit organizations.

Some evening, weekend, and travel commitments are required.