Assistant Director, Group Visits & Campus Tours

Towson University; Towson (MD); Sur place; USD 56 000 - 68 000; Plein temps

Avantages offerts par ce poste

22 days annual leave

Tuition remission

Health, life & retirement plans

Résumé du poste

Towson University seeks an Assistant Director of Group Visits to oversee on-campus tours and yield events. The role coordinates group visit experiences for high schools, community colleges, and organizations, and supports information sessions and campus tours with student ambassadors.

Reporting to the Senior Assistant Director of Marketing and Events, you will help plan the annual campus visit calendar, recruit and train Ambassadors, and ensure a welcoming visitor experience on a busy campus.

Qualifications

• Two years of relevant experience.
• Excellent customer service and event planning skills.
• Strong verbal and written communication and attention to detail.
• Collaborative team player with an innovative mindset and positive attitude.
• Strong work ethic and cross-cultural communication.
• Strong analytical skills and ability to work independently.
• Familiarity with technology is critical to success.

Responsabilités

• Manage campus visit experiences for admitted and prospective students.
• Coordinate intake, registration, scheduling, communications, logistics, and CRM.
• Support daily tours, visits programs, and information sessions.
• Supervise Student Ambassadors and staffing.
• Plan annual campus visit and group visit calendar.
• Coordinate with offices and departments across campus.

Connaissances

Customer service

Event planning

Communication

Problem solving

Analytical skills

Teamwork

Cross-cultural communication

Independent work

Tech familiarity

Outils

Slate

Salesforce

Trello

Description du poste

Towson University seeks an Assistant Director of Group Visits to oversee on-campus tours and yield events. The role coordinates group visit experiences for high schools, community colleges, and organizations, and supports information sessions and campus tours with student ambassadors.

Reporting to the Senior Assistant Director of Marketing and Events, you will help plan the annual campus visit calendar, recruit and train Ambassadors, and ensure a welcoming visitor experience on a busy campus.