Assistant Director, Exam Services — Accessibility & Testing

Ohio State University; Columbus (OH); On-site; USD 55,700 - 72,700; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

The Ohio State University in Columbus seeks an Assistant Director, Exam Services to lead accommodated and accessible testing across campus and off-site locations. You will ensure integrity, security, and confidentiality of assessments while guiding staff and operations.

Requirements include a Bachelor’s degree or equivalent, 5+ years of admin experience, 2+ years of supervision, and strong communication skills; a Master’s degree and 8–12 years in higher education are desirable.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Minimum 5 years administrative work experience.
• 2 years supervisory experience.
• 4 years customer service experience.
• Strong working knowledge of Microsoft Office, Outlook, database management, and virtual meeting platforms.
• Experience designing and implementing educational or training curricula for staff or clients.

Responsibilities

• Provide strategic leadership and overall management for accommodated and accessible testing.
• Oversee staffing decisions, workload/priority management, policy and process implementation.
• Manage integrity breach reporting and testifying at hearings.
• Ensure compliance with university policies, ADA standards, and legal regulations.
• Collaborate with ADA Coordinator, Academic Affairs, Student Life, Registrar, Testing Center, and other units.
• Procure additional off-site testing locations as needed.

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Multitasking

Customer service

Documentation

Education

Bachelor's degree or equivalent experience

Master's degree

Tools

Microsoft Office

Outlook

Database management

Virtual meeting platforms

Job description

The Ohio State University in Columbus seeks an Assistant Director, Exam Services to lead accommodated and accessible testing across campus and off-site locations. You will ensure integrity, security, and confidentiality of assessments while guiding staff and operations.

Requirements include a Bachelor’s degree or equivalent, 5+ years of admin experience, 2+ years of supervision, and strong communication skills; a Master’s degree and 8–12 years in higher education are desirable.