Assistant Director, Exam Services

Ohio State University; Columbus (OH); On-site; USD 55,700 - 72,700; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

The Ohio State University in Columbus seeks an Assistant Director, Exam Services to lead accommodated and accessible testing across campus and off-site locations. You will ensure integrity, security, and confidentiality of assessments while guiding staff and operations.

Requirements include a Bachelor’s degree or equivalent, 5+ years of admin experience, 2+ years of supervision, and strong communication skills; a Master’s degree and 8–12 years in higher education are desirable.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Minimum 5 years administrative work experience.
• 2 years supervisory experience.
• 4 years customer service experience.
• Strong working knowledge of Microsoft Office, Outlook, database management, and virtual meeting platforms.
• Experience designing and implementing educational or training curricula for staff or clients.

Responsibilities

• Provide strategic leadership and overall management for accommodated and accessible testing.
• Oversee staffing decisions, workload/priority management, policy and process implementation.
• Manage integrity breach reporting and testifying at hearings.
• Ensure compliance with university policies, ADA standards, and legal regulations.
• Collaborate with ADA Coordinator, Academic Affairs, Student Life, Registrar, Testing Center, and other units.
• Procure additional off-site testing locations as needed.

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Multitasking

Customer service

Documentation

Education

Bachelor's degree or equivalent experience

Master's degree

Tools

Microsoft Office

Outlook

Database management

Virtual meeting platforms

Job description

## Assistant Director, Exam ServicesApplylocations: Columbus Campustime type: Full timeposted on: Posted Todayjob requisition id: R155876Screen reader users may encounter difficulty with this site. For assistance with applying, please contact [e-mail]. If you have questions while submitting an application, please review these frequently asked questions.**Current Employees and Students:**If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:* Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.* Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.## Job Title:Assistant Director, Exam Services## Department:Student Life | Disability ServicesThe Assistant Director, Exam Services provides strategic leadership and overall management for accommodated and accessible testing within Student Life Disability Services, satellite, and virtual proctoring settings. Operates with a high level of autonomy and minimal supervision; possess significant decision-making authority for all accountabilities related to the exam services staff and facility, that includes but is not limited to staffing decisions, workload/priority management, effective policy and process implementation, integrity breach reporting and testifying at hearings; manages resolution of conflicts with students and stakeholders.The Assistant Director, Exam Services plays a critical role in maintaining compliance with university policies, industry standards, and legal regulations related to disability accommodated test administration of over 25,000+ assessments annually. They are responsible for the integrity, security, and confidential management of academic assessments and student disability information; works closely with the ADA Coordinator and their staff to ensure all practices are within guidance of the ADA Coordinator’s Office; collaborates with Academic Affairs, Student Life, the Registrar’s Office, Testing Center and other university units to procure additional off-site testing locations.**Qualifications**:**Required**: Bachelor’s degree or equivalent experience; 5 years’ administrative work experience; strong communication skills (both verbal and written), proven interpersonal and organizational skills; ability to multi-task; 2 years supervisory experience; 4 years customer service experience; strong working knowledge of Microsoft Office, Outlook, database management, and virtual meeting platforms; experience working in a detail-oriented and fast-paced environment; experience designing and implementing educational or training curricula for staff or clients.**Desired**: Master’s degree; 8 - 12 years’ experience working in higher education, disability or medical services, or student services environment; experience proctoring exams; experience working with individuals with disabilities; and experience with accessibility software (i.e. JAWS, ZOOM TEXT, Read &Write).## Additional Information:Targeted hiring range is $55,700.00 - $72,700.00 annually. The offer for this position will fall within this range based on internal equity, the unit’s available budget, and the selected candidate’s qualifications.Career Roadmap Designationhttps://hr.osu.edu/career-roadmap/ Function: Student LifeSub Function: AccessibilityCareer Level: Manager 2Office of Student Life Mission Statement: The Office of Student Life fosters students’ development, learning, well-being and sense of belonging; empowers students to achieve their academic, personal and professional goals; and prepares students to be engaged in a global society.## Location:Baker Hall (0095)## Position Type:Regular## Scheduled Hours:40## **Shift:**First Shift***Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.***Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.The university is an equal opportunity employer, including veterans and disability.At Ohio State, you’ll find work that inspires you. We offer roles and growth opportunities in countless fields and specialties — including a job that’s right for ***you***.### Starting day one: Comprehensive benefits.Ohio State benefits give you options to take care of what matters most to *you* — and opportunities to make adjustments as your life and needs change, including:• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.• Paid time off, including sick and vacation time and 11 holidays.• State retirement plan or an alternative retirement plan, both with generous employer contributions.### Why work at Ohio State?As Buckeyes, we accomplish more together. No matter your role, you’ll be part of creating what people need now: pathways to education, research and health care.Working at Ohio State means you’re part of a team with a strong sense of community and an unwavering commitment to excellence — and, of course, incomparable Buckeye spirit. We bring out the best in people, help each other succeed and learn together.By joining Ohio State, you become part of a top-20 public university with one of America’s leading academic health centers. We’re a team of dedicated colleagues with access to boundless resources that support you.### Have questions while applying?Review the Frequently Asked Questions for details on using Workday and submitting your application.