Assistant Director, Endpoint Strategy & Adoption

The Rector & Visitors of the University of Virginia; Charlottesville (VA); Hybrid; USD 120,000 - 180,000; Full time

Job summary

The Rector and Visitors of the University of Virginia seeks an Assistant Director of Endpoint Management to lead enterprise endpoint strategy, delivery, and adoption across Grounds. This leadership role ensures secure, scalable management services and accountability for outcomes within centrally supported platforms.

The position requires collaboration with distributed IT teams, governance oversight, and active engagement with academic, research, and administrative units to advance adoption and

Qualifications

• High School Diploma required; bachelor's degree in Information Technology, Business Administration, or related field preferred.
• Significant experience supporting endpoint management platforms and enterprise desktop environments.
• Demonstrated experience in stakeholder engagement and business relationship management.
• Experience leading technical teams, initiatives, or enterprise IT services.
• Strong knowledge of endpoint management tools such as Microsoft Endpoint Manager, Intune, Jamf, SCCM, or similar platforms.
• Strong interpersonal, collaboration, and communication skills.
• Familiarity with ITIL service management practices.
• Ability to build relationships across diverse stakeholder groups and decentralized organizations.

Responsibilities

• Define and own the vision, strategy, and roadmap for endpoint management services across the University.
• Maintain end-to-end accountability for service performance, adoption, and institutional value delivery.
• Establish endpoint management as a foundational component of the University's cybersecurity posture.
• Set service direction, standards, and priorities aligned with institutional goals and stakeholder needs.
• Serve as the institutional authority within central IT for endpoint management standards, practices, and capabilities.
• Lead proactive outreach to academic, research, and administrative units to build partnerships and drive service adoption.
• Engage regularly with IT leaders and stakeholders across Grounds to understand needs and remove barriers to adoption.
• Translate institutional and departmental needs into service enhancements and platform capabilities.
• Lead change management strategies to increase adoption of managed endpoint services in decentralized environments.
• Lead the Endpoint Management Advisory Committee and governance processes.
• Drive institution-wide alignment toward managed endpoint platforms to reduce unmanaged device risk and improve security posture.

Job description

The Rector and Visitors of the University of Virginia seeks an Assistant Director of Endpoint Management to lead enterprise endpoint strategy, delivery, and adoption across Grounds. This leadership role ensures secure, scalable management services and accountability for outcomes within centrally supported platforms.

The position requires collaboration with distributed IT teams, governance oversight, and active engagement with academic, research, and administrative units to advance adoption and