Remote Endpoint Operations Lead

SitusAMC; Phoenix (AZ); Remote; USD 110,000 - 130,000; Full time

Benefits offered by this job

Remote work

Paid holidays

401K

Job summary

SitusAMC is seeking a seasoned Endpoint Management lead to oversee global endpoint deployments, imaging, policy enforcement, patching and lifecycle management. The role interfaces with user groups, IT teams and vendors to ensure stable, secure delivery of hardware and software across the enterprise.

The position demands strong experience with VDI, Active Directory, O365 and Windows OS, plus excellent communication and project leadership skills.

Qualifications

• Associate degree in technical field or equivalent combination of education and experience.
• 6+ years of industry experience; typically 1+ years in a Senior Associate level role or external equivalent.
• 6 years of experience in Endpoint Management or related field.
• Microsoft certifications are a plus.
• Knowledge of hardware: desktops, laptops, smartphones, and end-user network configs.
• Extensive experience with VDI, Active Directory, O365, Windows OS and File shares.

Responsibilities

• Oversee timely delivery of standardized equipment to end users (internal and contracted).
• Build relationships with user groups to ensure operational stability and meet practical needs.
• Resolves information services issues by analyzing, directing, and reallocation of resources as needed.
• Market to and train the user community on endpoint services and processes.
• Manage endpoint provisioning: imaging, policies, and software packaging.
• Plan and execute global deployments including OS updates and security patches.
• Provide leadership on technical projects including budget and vendor relationships.
• Forecast system needs for endpoint management operations.
• Monitor KPI data for patching and lifecycle management.

Skills

Endpoint Management

VDI

Active Directory

O365

Windows OS

Budget management

Vendor management

Communication skills

Education

Associate degree in technical field

Tools

VDI tools

ITIL

Job description

SitusAMC is seeking a seasoned Endpoint Management lead to oversee global endpoint deployments, imaging, policy enforcement, patching and lifecycle management. The role interfaces with user groups, IT teams and vendors to ensure stable, secure delivery of hardware and software across the enterprise.

The position demands strong experience with VDI, Active Directory, O365 and Windows OS, plus excellent communication and project leadership skills.