Assistant Director, Endpoint & Shared Infrastructure

Washington University in St. Louis; St. Louis (MO); On-site; USD 110,000 - 160,000; Full time

Job summary

Washington University in St. Louis seeks a senior manager to lead endpoint engineering within the Shared Infrastructure area. You will shape the technical direction for MECM, Intune, and Jamf and oversee large-scale OS deployment across Windows and Mac devices.

You will supervise staff, drive patch management and security updates, and coordinate escalation resolution. Strong leadership and collaboration with stakeholders are essential.

Qualifications

• Bachelor’s degree or combination of education and/or experience may substitute for minimum education.
• 6 years of relevant work experience referenced in the posting.
• No specific certification/professional license required for this position.
• Experience leading engineers and managing cross-functional teams is expected.

Responsibilities

• Set technical direction and roadmap for endpoint engineering across MECM, Intune, and Jamf.
• Own OS deployment strategy for Windows and Mac platforms, including complex task sequences.
• Direct patch management and security update deployment with accountability to SLA.
• Lead escalation management and coordinate resources to resolve high-impact issues.
• Supervise, coach, and develop technical staff; own hiring and performance reviews.
• Build and maintain relationships with customers and staff to advocate for endpoint services.
• Maintain system documentation and governance standards for endpoint infrastructure.

Skills

Leadership

Project management

Endpoint engineering

Team development

Education

Bachelor’s degree

Master’s degree preferred

Tools

MECM

Intune

Jamf

Job description

Washington University in St. Louis seeks a senior manager to lead endpoint engineering within the Shared Infrastructure area. You will shape the technical direction for MECM, Intune, and Jamf and oversee large-scale OS deployment across Windows and Mac devices.

You will supervise staff, drive patch management and security updates, and coordinate escalation resolution. Strong leadership and collaboration with stakeholders are essential.