Assistant Director-Card and Parking Services

SDBOR; Brookings (SD); On-site; USD 56,000 - 68,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Retirement plan with 6% match

Paid holidays

Vacation leave

Tuition benefits

Relocation assistance

Job summary

South Dakota Board of Regents, via SDSU-Card and Parking Services, invites applications for the Assistant Director-Card and Parking Services in Brookings, SD. The role provides leadership and operational oversight for card services, parking operations, motor pool, and related transportation programs to enhance the daily campus experience.

The position is 12 months, full-time, benefits-eligible, and open to current, permanent employees within the Division of Finance and Budget.

Qualifications

• Bachelor's degree as specified by start date.
• At least three years of experience supporting or administering operational technology systems.
• Ability to develop, interpret, and apply policies and procedures.
• Demonstrated customer service experience in a high-volume environment.
• Ability to work with students, staff, campus partners, vendors, the public, and other stakeholders to build relationships.
• Proficient with Microsoft Office Suite or equivalent.
• Ability to lift up to 30 pounds.
• Effective written, verbal and interpersonal communication skills.
• Valid driver's license or ability to obtain within 30 days.

Responsibilities

• Provide leadership and oversight for card services, parking operations, motor pool, and air transportation programs.
• Supervise staff and manage daily customer service, permit administration, credential operations, and parking-related activities.
• Administer and support departmental technology systems, software applications, and processes.
• Develop reports, analyze operational data, and implement process improvements to enhance efficiency.
• Collaborate with campus partners, departments, and vendors to support institutional needs and strategic initiatives.
• Assist with training, policy implementation, compliance efforts, and departmental planning.

Skills

Customer service

Communication

Office software

Team collaboration

Problem solving

Education

Bachelor's degree in Business Management, Information Systems, Finance, Public Administration, Higher Education Administration, Operations Management, or related field

Tools

Microsoft Office Suite

Transact Campus

Job description

Assistant Director-Card and Parking Services

Working Title Assistant Director-Card and Parking Services

Posting Number

Posting Number NFE03229P

Department

Department SDSU-Card and Parking Services

Physical Location of Position (City)

Physical Location of Position (City) Brookings

Help shape the future of campus services at South Dakota State University. The Assistant Director of Card and Parking Services provides leadership and operational oversight for programs that support the daily experience of students, employees, visitors, and campus partners across the university. This position is located in Brookings , South Dakota. This position is a 12-month, full-time, benefits-eligible position.

This position is open only to current, permanent, full-time employees within the Division of Finance and Budget.

Must be authorized to work in the U.S. Sponsorship is not available for this position.

KEY RESPONSIBILITIES :

• Provide leadership and operational oversight for card services, parking operations, motor pool, and air transportation programs.
• Supervise staff and manage daily customer service, permit administration, credential operations, and parking-related activities.
• Administer and support departmental technology systems, software applications, and associated business processes.
• Develop reports, analyze operational data, and implement process improvements to enhance efficiency and service delivery.
• Collaborate with campus partners, departments, and vendors to support institutional needs and strategic initiatives.
• Assist with training, policy implementation, compliance efforts, and departmental planning.

BENEFITS :

SDState offers a wide range of excellent benefits including medical, dental, and flexible benefits, retirement plans, compensation packages, paid holidays, and vacation leave. We offer a generous retirement plan that includes 6% matching, 10 hours of annual leave each month, 9.34 hours of sick leave each month, and eleven paid holidays. Employees also have access to internal and state-sponsored training as well as reduced tuition for state-supported courses at all State of South Dakota academic institutions. Relocation benefits are available per university’s guidelines.

QUALIFICATIONS

MINIMUM QUALIFICATIONS :

• Bachelor's degree in Business Management, Information Systems, Finance, Public Administration, Higher Education Administration, Operations Management, or a closely related field completed by start date
• At least three years of experience supporting or administering operational technology systems
• Ability to develop, interpret, and apply policies and procedures
• Demonstrated customer service experience in a complex, high-volume environment, including the ability to maintain composure in a fast-paced, customer-focused setting.
• Ability to work successfully with students, employees, campus partners, vendors, the public, and other internal and external stakeholders to build and maintain collaborative relationships
• Demonstrated proficient with Microsoft Office Suite or equivalent productivity software
• Ability to lift up to 30 pounds when supporting systems, devices, equipment, signage, or event operations
• Effective written, verbal and interpersonal communication skills
• Valid drivers license or ability to obtain one within 30 days of hire

PREFERRED QUALIFICATIONS :

• Transact Campus certification
• PCI DSS , payment card processing, parking operations, access control or related system training

Any offer of employment is contingent on the university’s verification of credentials and other information required by law and/or university policies, including but not limited to, successful completion of a criminal background check.

SDState is a tobacco free environment. It is the policy of the University to maintain a drug-free environment and to thereby establish, promote, and maintain a safe and healthy working and learning environment for employees and students. This position is subject to South Dakota State University’s Drug and Alcohol Testing Policy 4:14.

Posting Date

Posting Date 10/29/2026

Closing Date

Closing Date 11/05/2026

Open Until Filled No

First Consideration Date

Advertised Salary

Advertised Salary The salary for this position is commensurate with qualifications, minimum of $61,786.

Duration of the Term

Duration of the Term 12 months

Appointment Percent

Appointment Percent 100

Work Hours

Typical Hours Worked Per Week

Appointment Type

Appointment Type Regular

Faculty Status

Faculty Status No

Scope of Search

Scope of Search Internal

If internal, define scope of search

This position requires

If other, please indicate

Department Description and Cultural Expectations

SDState is the state’s largest, most comprehensive university with over $94 million annual research expenditures, more than 200 academic programs and an enrollment of approximately 12,000 students. The university is part of a dynamic community for families, students, young professionals, and retirees, which offers an abundance of attractions and activities.

South Dakota State University promotes access to and opportunities for all to receive the benefit of and participate in education, research, and service and is especially interested in candidates that can contribute to this land-grant access mission. SDSU is an equal opportunity employer. All qualified applicants will receive consideration without regard to, and SDSU prohibits unlawful discrimination of all legally protected classes in the offering of all educational programs and employment. Arrangements for accommodations required by disabilities can be made by emailing [e-mail] . Individuals with concerns regarding discrimination should contact: Equal Opportunity Officer/Title IX Coordinator, Human Resources, Morrill Hall 100, SDSU , Brookings, SD 57007. Phone: [phone].

Please check the appropriate response that describe the cognitive requirements for this position.

Protective Clothing/Equipment

Please check the appropriate response for this position's use of the following protective clothing or equipment.

Please check the appropriate response for this position's use of the following protective clothing or equipment. Other

If other protection is used please identify

Weather-appropriate outerwear; reflective safety vest for parking lots or event parking; gloves or other equipment when handling outdoor equipment, signage, or hardware; other safety equipment as required by SDSU procedures.

Physical Requirements

Please designate the physical requirements of this position

Please designate the physical requirements of this position Carrying, Climbing Stairs, Driving, Fine Finger Manipulation (keyboarding, pipefitting, bench work, etc), Lifting Above Waist, Lifting Below Waist, Lifting light, Lifting moderate, Pushing/Pulling, Reaching, Repetitive Motion, Sitting for sustained periods of time, Standing for sustained periods of time, Use Both Hands, Walking, Wrist Movement (twisting or rotating)

Describe any of the conditions selected

Position requires sitting for sustained periods while using computer systems, keyboarding, reviewing reports, and responding to customer issues. Position also requires walking to card, access, parking, or event locations; driving to campus or off-campus service locations; lifting and carrying equipment, signs, supplies, or devices; and occasionally working in parking lots, event areas, or equipment rooms or areas where card and transaction devices are installed.

Sensory Requirements

Please check the appropriate response that describe the sensory requirements for this position.

Working Conditions & Exposures

Working Conditions or Exposures (or potential exposures) that this position may encounter during the course of the work day.

Working Conditions or Exposures (or potential exposures) that this position may encounter during the course of the work day. Extreme Weather Conditions (wind, rain, snow, humidity), Walking/Standing on rough or uneven surfaces (gravel, rocks, etc), Walking/Standing on wood, metal or concrete

Please describe, in more detail, any of the conditions checked above

The position primarily works in an office environment but may occasionally work outdoors in parking areas, event locations, or equipment locations during weather conditions including cold, heat, rain, snow, wind or humidity. The position may work around card readers, point-of-sale devices, parking equipment, signs, pay stations, mobile enforcement equipment, access-related devices, or technology located in campus buildings, parking areas, kitchens, residence halls, dining facilities, or other operational environments.

Check the appropriate box(es) that best describes the environment in which the primary function of the position is performed.

Check the appropriate box(es) that best describes the environment in which the primary function of the position is performed. Office Environment, Other Environment (Please explain below), Outdoors Environment

If you have indicated Other Environment, if work tasks involve one or more of the above, or if further explanation is necessary, please use the space provided.

| The position may work in parking lots, campus event spaces, equipment rooms, dining locations, residence halls, service counters, access control locations, and other areas where card, parking, credential, transaction, or enforcement systems are used.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Notice to all applicants: If you are selected as a finalist, job references and a background check may be conducted.

South Dakota Board of Regents 306 E. Capital Ave, Suite 200 Pierre, SD 57501 605-773-3455